Two years and older need a ticket. Audio or video recording equipment, iPads/GoPro cameras, or professional cameras will not be permitted. 1999-2023 Ticketmaster. MAILING ADDRESS. Guided hikes, programs, and staff-led private hikes may result in additional fees. More than 50,000 guests can fit on the never-ending grassy area behind loge seating. While its changed names over the years to Hyundai Pavilion in 2003, San Manuel Amphitheater in 2008, Glen Helen Amphitheater in 2017 it remains a favorite spot to see world-class artists in a spectacular setting. If you require a refund instead of the credit, you will need to request a refund in writing. If we determine that you have violated these Terms or the law, or for any other reason or for no reason, we may cancel your account and prevent you from accessing the Site at any time without notice to you. It is important that all features and life within the Glen are left undisturbed for generations of visitors to enjoy. All organization, business, school/childcare, and group visits require registration, no less than 48 hours prior to arrival to arrange for bus/passenger van/multi-car parking. Please call the venue at (909) 880-6500 to receive show specific information. . Certain maximum resale premiums and restrictions may apply in some states and we cannot be responsible for providing legal advice regarding resale or pricing of tickets. Is the lawn open seating or sections? Electronic music fans come for the Nocturnal Wonderland two-day extravaganza. By completing your purchase of tickets under this program, you expressly agree to these Terms, which together with your Invoice, constitute the Agreement. We may make changes to these Terms at any time. Lawn chairs, tables, strollers, umbrellas, glass containers and coolers are among the prohibited items. For purposes of this section, the Termination Fee shall mean. You can send an email invitation with a link to transfer your tickets and if the recipient accepts your offer, the tickets will be placed into the recipients Ticketmaster account. . A ticket is not redeemable for cash. Only one Concert of an artists multi-night run may be included in the Series, unless otherwise communicated to you by us. THE PROVISIONS OF THIS PARAGRAPH THAT (A) PROHIBIT DAMAGES TO BE MULTIPLIED OR OTHERWISE INCREASED, (B) IMPOSE A DAMAGES LIMITATION OF THE AMOUNT YOU HAVE PAID US IN THE PAST TWELVE MONTHS, AND (C) PROHIBIT THE RECOVERY OF ATTORNEYS FEES AND COSTS, DO NOT APPLY IN CERTAIN STATES, INCLUDING WITHOUT LIMITATION NEW JERSEY, TO CLAIMS BROUGHT UNDER STATUTES PERMITTING SUCH RECOVERY. You grant permission to us and the Concert provider(s) to utilize your name, image, likeness, acts, poses, plays, appearance, movements, and statements in any live or recorded audio, video, or photographic display or other transmission, exhibition, publication or reproduction made of, or at, the Concert (regardless of whether before, during or after performance) for any purpose, in any manner, in any medium or context now known or hereafter developed, without further authorization from, or compensation to, you or anyone acting on your behalf. Last Updated: November 16, 2022. The ticket prices were varied by location to the stage and the lawn was cheapest. Anti-Discrimination, Anti-Harassment & Value Statement. If anyone brings a claim against us related to your use of the Site or the content, or your violation of these Terms, you agree to indemnify, defend and hold us and our affiliated companies, Glen Helen Amphitheater, suppliers, advertisers and sponsors, and each of our officers, directors, employees, and agents, harmless from and against any and all claims, damages, losses and expenses of any kind (including reasonable legal fees and costs). What are the general rules of Glen Helen Amphitheater? THE ALLOCATION OF RISK BETWEEN US IS AN ESSENTIAL ELEMENT OF THE BASIS OF THE BARGAIN BETWEEN US. Use tab to navigate through the menu items. Swimming, wading, or other entry to all waterways is strictly prohibited. All ticket and VIP amenity purchases will be deducted from the Ticket Bank, including any applicable service fees and taxes. Your account username and password are personal to you. Breach of terms or rules will terminate your license to attend the event without refund. For the safety of our employees and guests, the box office will be closed until further notice. You forfeit any amount remaining in the Ticket Bank at the end of the Term, unless a credit is owed due to the cancellation or postponement of a Concert as described in Section VI-B. If one or more Concerts during the applicable Concert Season is, for any reason, cancelled or postponed and rescheduled for a date outside of the same Concert Season, you will receive a Threshold Credit to apply to the next Concert Season. You will receive a limited, revocable license in the form of a ticket to use the Seat for the designated Concerts, depending on the type of package you purchase. Any dispute or claim relating in any way to the Agreement will be resolved by binding arbitration rather than in court. You will also recieve a monthly Whats On Guide to your email! We are not responsible for providing transportation or reimbursement of travel-related expenses under any circumstances unless those items are specifically included as part of a package. (adsbygoogle = window.adsbygoogle || []).push({}); The Glen Helen Amphitheater has rules that patrons must follow. It is an outdoor amphitheater located at 2575 Glen Helen Parkway, San Bernardino, California. "@type": "Answer", We appreciate your understanding. Two years and older need a ticket. Please see our calendarfor events and pricing. The Advanced Services may permit you to forward your season tickets to another person. You bear all risks of inclement weather. Terms Applicable to Full Concert Season Packages, Days Prior to the Concert Season Start Date, V.Terms Applicable to Personal Seat Licenses. The amphitheatre has a total capacity of 20,000 on a lawn surface, with 8,000 seats under the roof of the pavilion and 12,000 on the hillside beyond the pavilion. For Cancellation or Postponement of a Concert in Connection with a VIP Ticket Bank, see Section VI.B. Glen Helen Amphitheater's spacious lawn offers endless possibilities for planning the perfect outdoor event that offers close-up views of the stage. You will not acquire any ownership rights by using the Site or the Content. Box 10669 San Bernardino, CA 92423. We look forward to seeing you out on the trail. Sections 1-3 are known as the Orchestra. The fact that we may link to those websites does not indicate any approval or endorsement of those websites. If you have any questions, comments or complaints regarding these Terms or the Site, please contact us at: Live Nation Entertainment, Inc. We each agree that the arbitrator may not consolidate more than one persons claims, and may not otherwise preside over any form of a representative or class proceeding, and that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated or representative action. One factory sealed plastic bottle of water (not frozen) is allowed per guest. Jason Aldean: Highway Desperado Tour with Mitchell Tenpenny, Corey Kent & Dee Jay Silver. Visitors may carry in water andcarry-and-eat snacks, carrying out all trash and disposingof it properly. You may not use tickets in any connection whatsoever with any advertising, promotion (including contests and sweepstakes) or other commercial or trade purposes without our express written consent. Most of the lawn is general admission, meaning that guests who arrive early will have their pick of the best area on the grass. Do Not Sell or Share My Personal Information, Jason Aldean: Highway Desperado Tour 2023, Art Laboe Connection: Glen Helen Amp Premium Parking (Not a Ticket), Jason Aldean: Glen Helen Amphitheater Premium Parking - Not a Ticket. Throughout the Term, you will have the right to use your Ticket Bank to purchase tickets and certain VIP amenities to Concerts at the Venue. Stay alert at all times before, during and after play or performance. Once a ticket has been ordered by a potential purchaser, you will not be able to modify or cancel your posting of that ticket, or to stop that tickets sale, even though title to that ticket may not pass to the purchaser until a later time. Operators of public search engines may use spiders to copy materials from the Site for the sole purpose of and solely to the extent necessary for creating publicly available searchable indices of the materials, but not caches or archives of such materials. Tickets may not be used for advertising, promotions, contests or sweepstakes, unless formal written authorization is given by us. Ticket Bank means a deposit of funds in an amount designated on the Invoice to use toward the purchase of Concert tickets and certain VIP amenities. You may be able to access Advanced Services to: If you elect to engage in any such transaction, then additional terms may apply. If you require a refund instead of the credit, you will need to request a refund in writing. Licenses are issued and may be renewed at our sole discretion. There shall be no oral or implied agreement between you and us, you and Glen Helen Amphitheater, or you, us and Glen Helen Amphitheater, that shall be binding or enforceable. The following applies only to resale tickets to New York events: If you purchase a resale ticket to an event located in New York, you will receive a refund of the amount you paid for that resale ticket if: (a) the ticketed event is canceled (in which case you will not receive a refund of any order processing and delivery fees); (b) that ticket does not allow you to enter the ticketed event, unless the ticket is canceled due to an act or omission by you; or (c) that ticket fails to conform to its listing description unless you have pre-approved a substitution of tickets. We may provide law enforcement with information you provide to us related to your transactions to assist in any investigation or prosecution of you. Directions Glen Helen Amphitheater is just north of Ontario Airport. Everything listed as a seat though, if you pay GA only then they won't even allow you to walk nearby the seats. Please, hike through it. You grant permission to us and the Event Provider(s) to utilize your name, image, likeness, acts, poses, plays, appearance, movements, and statements in any live or recorded audio, video, or photographic display or other transmission, exhibition, publication or reproduction made of, or at, the event (regardless of whether before, during or after play or performance) for any purpose, in any manner, in any medium or context now known or hereafter developed, without further authorization from, or compensation to, you or anyone acting on your behalf. The arbitration will be conducted by JAMS under its Streamlined Arbitration Rules and Procedures or, if applicable, its Comprehensive Arbitration Rules and Procedures, and any applicable supplemental rules including its Consumer Arbitration Standards of Minimum Fairness. Failure to stay on trails disrupts the delicate ecology of the Glen and can harm the flora and fauna of the preserve. By continuing to purchase and use tickets after that date, you agree to the changes. Flash photography, video and removable lens cameras are not permitted without venue approval. We strongly encourage all parents and guardians to monitor the Internet use by their children. Located in Glen Helen Regional Park in San Bernardino, California, the Glen Helen Amphitheater boasts views of the San Gabriel and San Bernardino mountains and has been the place to experience big shows in Southern California since opening as the Blockbuster Pavilion in 1993. The orchestra, box and loge sections seat a combined 10,902 people, while the lawn section is open to over 54,000 more. Each parking pass is good for one (1) vehicle. Sign up for our newsletter and get $5 off your first order! Glen Helen is a protected nature preserve, open to the public for their enjoyment and ecological education. When it is not included, the parking fee is $10.00 for the General Lot. You will not be able to obtain a refund or exchange after a ticket has been purchased, unless required by law or otherwise permitted by Glen Helen Amphitheater. The Last Updated date above will tell you when these Terms were last revised. We may change the Content and features of the Site at any time. Independent guide linking to ticket resale marketplace. Camping Rules: Show Specific. Live Nation Premium Seat Program Terms & Conditions. THE PROVISIONS OF THIS PARAGRAPH THAT (A) PROHIBIT DAMAGES TO BE MULTIPLIED OR OTHERWISE INCREASED, (B) IMPOSE A DAMAGES LIMITATION OF THE GREATER OF ONE HUNDRED DOLLARS ($100) OR THE AMOUNT YOU HAVE PAID US IN THE PAST TWELVE MONTHS, AND (C) PROHIBIT THE RECOVERY OF ATTORNEYS FEES AND COSTS, DO NOT APPLY IN CERTAIN STATES, INCLUDING WITHOUT LIMITATION NEW JERSEY, TO CLAIMS BROUGHT UNDER STATUTES PERMITTING SUCH RECOVERY. Everything you need to know about Miami's hub for sports and entertainment. Event Schedule (3) Add-Ons. Privacy Policy | 1999-2023 Ticketmaster. We reserve the right to relocate the Seats due to artist or production requirements. All food items must fit in a clear plastic bag, no larger than 1 gallon in size. "name": "What are the Glen Helen Amphitheater parking options? However, an arbitrator can award on an individual basis the same damages and relief as a court (including injunctive and declaratory relief or statutory damages), and must follow these Terms as a court would. You voluntarily assume all risks and danger incidental to the event for which the ticket is issued, whether occurring before, during or after the event, and you waive any claims for personal injury or death against us, management, facilities, leagues, artists, other participants, and all of our respective parents, affiliated entities, agents, officers, directors, owners and employees on behalf of yourself and any accompanying minor. IF YOU ARE A CALIFORNIA RESIDENT, YOU WAIVE CALIFORNIA CIVIL CODE 1542, WHICH SAYS: A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH IF KNOWN BY HIM OR HER MUST HAVE MATERIALLY AFFECTED HIS SETTLEMENT WITH THE DEBTOR. Select Your Category. WITHOUT LIMITING THE FOREGOING, YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT WE WILL HAVE NO LIABILITY OR RESPONSIBILITY WHATSOEVER FOR (a) ANY FAILURE OF ANOTHER USER OF THE SITE TO CONFORM TO THE CODES OF CONDUCT, (b) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, WHETHER ARISING IN CONTRACT OR IN TORT, RESULTING FROM YOUR ACCESS TO AND USE OF OUR SITE, (c) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN, (d) ANY BUGS, VIRUSES, WORMS, TROJAN HORSES, DEFECTS, DATE BOMBS, TIME BOMBS OR OTHER ITEMS OF A DESTRUCTIVE NATURE WHICH MAY BE TRANSMITTED TO OR THROUGH OUR SITE, (e) ANY ERRORS, MISTAKES, INACCURACIES OR OMISSIONS IN ANY CONTENT, OR (f) ANY LOST, STOLEN OR DAMAGED TICKETS, OR THE FAILURE OF A VENUE TO HONOR A TICKET. Leashes in excess of 6 feet are not permitted. Why are lawn tickets listed as GA but some GA with a number (GA6)? Despite spectator shielding, injury can occur. 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