In this situation, providing we are given not less than 7 days notice in writing of your wish to make the change, we will permit the name change. By Request a new dining time with our headwaiter upon boarding the ship. Celebrity chef Giada De Laurentiis has been named the godmother of Vista, Oceania Cruises' newest ship debuting this May. Our team of cruise consultants and support staff, based in Central California, counts nearly a century of combined talent, knowledge, and enthusiasm in the travel industry. Passengers disembark in pre-organized groups, with those . Passengers should note that suppliers may not allow name changes and that the booking may need to be cancelled and rebooked. For Celebrity Cruisesand parent company, Royal Caribbean Cruises Ltd, the safety of our guests and crew has always been our highest priority. Read the Celebrity Constellation review by Cruiseline.com member biking2water from February 13, 2023 of the 11 Night Ultimate Caribbean & The Americas (Tampa Roundtrip) cruise. They are certified by the Security Industrial Authority of the United Kingdom and are directly trained by specialists such as the Federal Bureau of Investigation. You may also ask our Guest Services Staff to notify our Security Staff if you need to speak with them. Please note that there may be a visa requirement for your cruise, particularly if you are visiting countries in the U.S, Canada, Asia, the Middle East, China, India, and Australia. Get glamorous. 7. It takes several hours for all the passengers to leave the ship, once the ship docks at its final destination. Yes, the Solarium Pool is reserved for adults only or 16 years and older. Can children experience The Retreat Sundeck? By What if my desired dining time is closed? For further information, you may contact the Centers for Disease Control & Preventions Travelers Health website at www.cdc.gov/travel/ or toll-free at 800-232-4636. If your assistive device is 23 inches or less, it will fit through a standard stateroom door. *App not available on Celebrity Flora, Celebrity Xploration or Celebrity Xpedition. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. On the Millennium sailing, Barbados required us to book tours through the ship, while Aruba and Curacao said we didn't need to book tours at all. The PBX monitors the call. This tour ranges between 4 - 12 guests. FOR ALL BOOKINGS: Gratuities for stateroom and restaurant services are shared by dining, bar and culinary services staff, stateroom attendants, and other hotel services teams. Ooops! 19952023, The Independent Traveler, Inc. While we are no longer shipping the tags, the digital option allows guests to travel with as many bags as they prefer. How does this impact my Loyalty Program discounts? Sadly, this first sailing back marks my last round of posts for Cruise.blog. We are celebrating a special event onboard. The Blue Chip Club offers a variety of benefits ranging from a personal land-based coordinator to assist you with any bookings, to onboard benefits, including free slot play/table promo chips, the ability to use your earnedcasino cruisepoints for food and beverages or at The Spa, as well as many others. It is your responsibility to identify and obtain all required travel documents and have them available at the pier when necessary. its a good idea to ask Celebrity what they recommend for flight times. Security Guards and Supervisors wear light blue shirts with a distinctive epaulet on each shoulder and a gold badge on their left pocket. What do I have to know about scanning my passport during mobile app check-in? Yes. Eden, Australia. How much can I withdraw? Members; 408 August 25, 2000; Ashland, OR USA Yes, we are able to send the bag tags electronically, so guests can print as many as theyd like prior to joining the ship. Curt, perhaps you missed this thread about Extend Your Stay -- several people report having experienced it, not all happily, http://boards.cruisecritic.com/showthread.php?t=2387007&highlight=extend+your+stay, We do it all the time! if one guest chooses to upgrade to the Premium Drink Package, ALL guests of legal drinking age in the stateroom must upgrade) This policy applies to packages purchased pre-cruise and onboard. Please make sure you know your stateroom number and room location. See here for more Celebrity Cruises holidays. How far in advance can I reserve pre-cruise? What do you do with your luggage on embarkation day? Cruise review , rated 3.6 out of 5 stars by member marybethg Miami, FL 33126 Usually the main dining room is open. Sapphire guests are guaranteed $500 free slot play or table promo chips per sailing or 10% of the last sailing gaming activity, whichever is larger. How will guests be able to reserve appointments pre-cruise? Are there bottle refilling stations in the Fitness Center? Being a solo traveller has no connection to when you get off. Will my existing reservations be reflected on the app? Big cruise ships and small cruise ships travel to Alaska. If you would like to still wear a tuxedo or formal gown on Evening Chic nights, you absolutely should. Self-Defense Gear, including handcuffs, pepper spray, night sticks. We are sorry to hear that you are missing a personal item. Dangerous Chemicals, including bleach and paint. website:Starboard Cruise Services. While we do not require information about the extent of your specific situation, the more information you can share with us about your specific needs, the better we are able to assist you. If a non-parent adult is a Legal Guardian, the adult must present a certified certificate of Guardianship with respect to the child. It is set in rugged beauty with golden sandy beaches and crystal waters to the east and forests and park lands to the west. What happens if I have the Classic Drink Package and the beverage I would like is more than $10? They can help make sure your dining experience on board is as easy as possible. Covid-19 Travel Requirements Covid-19 Travel Updates and FAQs If you would like to transfer your reservation to a travel agent, please completethis form. While onboard, drones must be stored safely in the stateroom. Pricing for Specialty Dining Covers vary by Specialty Restaurant and can range from $45 to $139 per person. How do I get Club Points that have not posted to my Captains Club membership? So if your ship is scheduled to get back home at 7:00 a.m., your flight shouldn't leave any earlier than 12:00 p.m. to give you plenty of time. The accessible shore excursions are accessible for all. All EHIC cards issuedbefore the end of 2020will be valid until their expiry date. For example: If a guest orders a $12 cocktail, a $2.00 + 20% gratuity charge will appear on their SeaPass account. They are there for you, so be prepared to ask questions and learn as much as you can about amazing species. Cruise love About Celebrity Apex. A voice prompt directs the caller to the specific ship. ARC holders (United States permanent residents) with expired cards may be considered "out of status" and may be denied entry/reentry into the United States. In a small number of cases, you may not be able to select seats at all.Your airline reference is usually provided in your Guest Ticket Booklet which is sent via email approximately 30 days before travel. It's 1 day, not 24 hours. Please click on the link below, so that we may assist you in beginning the process of locating your item. The call is connected to the ship. What is the Zero Proof Package (previously the Premium Non-Alcoholic Package)? All sailed guests over the age of 18 who have provided us with their email address will now receive an email invitation to participate in an online survey on the day of departure. They are patient, compassionate and very knowledgeable. Yes, Drink Packages are active the moment you step on board. If the accounts are ever separated, both members will only have access to their points and tier earned individually. How do I cancel my Specialty Dining Package? The Drink Package Policy requires all guests to purchase the same Drink Package for ALL guests of legal drinking age in the same stateroom (ex. Written by The CruiseExperts team. In most cases, we were docked next to other cruise ships, empty except for skeleton crews. Embarkation day is the first day of your cruise. Posted April 30. star81. An 18% gratuity will be added to all spa and salon purchases, and all specialty dining covers and specialty dining packages onboard. Feel free to request a CRO at our pier check-in counters at all U.S. ports of departure or at the Guest Relations desk onboard our ships. While the holds arent charges, they do reduce your available credit. Disembark Saturday---test ANYTIME Friday. Check Celebrity Today for the schedule. Youll see when your passport has been scanned and accepted. They vary by port. You won't get a wide selection of stateroom categories or a chance to select your stateroom location but if your schedule is flexible you just might find a cheap cruise price on a last minute cruise. If its been a while since your last cruise vacation, you might need a refresher on what you can do on embarkation day that can benefit you for your entire cruise, from special offers at the spa and little known dining tips to ways make vacation even more fun for the kids. Can I make changes to my booking after it has been confirmed? It can be professionally proctored . $4000 Bonus Value. Your holiday begins with a two-night hotel stay in Siem Reap, complete with a tour of Angkor Wat, the world's largest religious monument. The Galapagos Islands are regulated by the Galapagos National Park all of our itineraries are dictated by the park. Once your luggage arrives at your stateroom, its a smart idea to take some time to unpack before dinner. So my husband went down to Guest Relations and had it changed to a more civilized 9:30 am. assisting with eating, dressing, toileting or lifting) ,guests requiring assistance with these functions should consider these needs when making a booking. Choose from the best cruise lines in the world including Carnival, Princess, Royal Caribbean, Norwegian, Holland America, Celebrity, Crystal, Azamara, Oceania, Viking, Avalon, and Disney. :o. We appreciate any and all feedback, and use it as opportunity to continue enhancing our product and services to exceed our guests expectations. Perth (Fremantle) Embarking Passengers When we arrive on board we would like access to our room as soon as practicable so your assistance will assist those following on behind. Images purchased from the private studio, onboard Royal Caribbean and Celebrity ships, are not available for downloading from the Cloud at this time. Garua refers to the fog and mist that commonly hangs on the higher elevations during this season. Only female therapists are available for all massage treatments; other services vary. The most important thing for you to know is that the Galapagos Islands must be seen as a whole destination rather than where they will be in the morning versus the afternoon. 4 out of 5 On some cruises/Cruisetours, infants must be 12 months old. early disembarkation of the Passenger for any reason, including pursuant to any provision of . Can I bring my own assistive devices with me? Discounts are available on any spa service including the Persian Garden (excluding Medi Spa and Retail). What services are available in The Retreat Lounge? 8:00 AM. The name of the parent(s) and the child must be linked through legal documentation. One of the benefits of app check-in is that your arrival time is listed on your mobile Xpress Pass. Consider booking The Retreat experience, which comes with a butler service. You must produce documentary proof of the reason for the transfer of your/their booking with the request (e.g. Photos will be uploaded and ready for viewing within 4-7 days after the voyage ends. During luggage security screening, prohibited items or items believed to be prohibited are inspected by our Security Team onboard. You may purchase a Drink Package up to 72 hours before you sail, online at Celebrity Cruises Cruise Planner. $17.50 USD per person, per day for Inside, Ocean View, and Veranda staterooms, $18.00 USD per person, per day for Concierge Class and AquaClass staterooms. Keep hand luggage for what you need I'm the morning. Yes, restrooms in the youth facility or in the public restrooms nearest the youth facility offer lavatory based changing tables and baby wipes in accordance with U.S. Public Health policies and standards. be last off. Shorts and flip-flops are not allowed in the evening hours. Can you eat breakfast first? If a guest chooses to opt-out of the electronic bag tag, what are their options? Minimun bets on tables start at $5 (select tables). Automatic daily gratuities may be adjusted at the guests discretion onboard at Guest Relations. Post up in a sunny deck chair, or be one of the first to hit the pool. Is there priority disembarkation for suite guests? Put your luggage in line and you should be among the first. Recordings from these cameras are routinely utilized by our security teams and made available to investigative authorities as requested. You also need to worry about getting a COVID test 24 hr or less before your flight back to the US. Package prices may reflect an additional tax for certain ports or itineraries. They are available on all ships, except Galapagos ships. When travelling to the EU, youll need to have at least 6 months left on your passport to travel to most countries in Europe. What Is The Weather Like In The Galapagos Islands? Please request a qualified reader at Guest Relations upon boarding. But it definitely not a Caribbean thing. Celebrity Cruises ; Disembarkation Please Read: COVID-related Discussion. Additionally, the order of all ports on the original itinerary was rearranged just three days before embarkation. Your Naturalist guide will also provide instructions on how maintain this very sensitive environment. To see a complete list of available destinations,click here. What health paperwork is required for service dogs? The Spa and Fitness Center is fully ADA compliant. When the Celebrity cruise comes back into Cape Liberty NJ at 7.00am (New England Cruise 5th Oct sail)- what is approximate time scale that we will be off the . To open a line a credit, call Fortunes Casino at 18664617170 or email us at fortunescasinocredit@celebrity.com. Samsung Pay and Google Wallet are not available yet. Suite accommodations: The Retreat includes all suites, Private restaurant: Luminae at The Retreat, Exclusive lounge: The Retreat Lounge (or Michaels Club, on non-revolutionized ships), Exclusive sundeck: The Retreat Sundeck (on Edge Series and revolutionized ships). Miami Beach, FL 33139 Classic 10% We suggest downloading prior to your sail day, so you can save time at the terminal. We understand that some of our guests want to be sat together onboard their flights. 7 nights ON CELEBRITY MILLENNIUM. Please note that additional screening may be conducted at the pier or on board, In order to board most tenders safely, guests must be able to take steps and use a collapsible manual wheelchair. Yes, all guests of The Retreat may dine at Luminae. Concierge Class is the second highest class on Celebrity Cruises before the suites. Your package can be used in the Main Restaurant, specialty restaurants, casual dining restaurants, and all bars and lounges. I've read of its existence, but not of anyone actually using it. Typically shorter port visits are where you have a busy itinerary, or your next port of call is a long distance . The FCO provides important travel advice about most destinations around the world. In some ports where visas may be required and may be purchased in-transit, the ship personnel will assist each guest to secure a visa and charge the guests' onboard account a one-time nominal fee. We don't blame you. Drink Packages are available on most 2+ day sailings except for 2- or 3-day sailings from Southampton, England. Plus, there are absolutely no booking fees. If you're prepping for your first voyage post-pandemic, here are some of the key takeaways from my trip. About a hour later they returned and we were allowed to go on with our plans. Please see Celebrity Cruises Smoking Policy onboard. during your cruise, or after disembarkation for security, immigration, or public health purposes. Trying to get in some last-minute fun, while also getting your suitcase packed up and out in the hallway . We like to take a 10 a.m. flight out of Fort Lauderdale so we don't leave our luggage out the night before. im aware that staterooms need to be abandoned but im sure i saw somewhere that food drink and use of the pool is still available on some cruises at a cost of course , we have a 18.40 flight from barcelona so dont really need to be at the airport till 16.00 if not anyone got any other ideas ? Get chic. Apex launched in March 2020, but the pandemic meant it all had to be done virtually, her first sailings were postponed and she finally set sail in summer 2021. The Prohibited Items Receipt provides instructions on how to collect confiscated items at the end of the voyage. The Photo Book contains 20 pages and holds up to 34 guest photos plus photos of your ship, decks and ports of call. Captain's Club Elite members receive Crown & Anchor Diamond and Le Club Voyage Discoverer benefits. Celebritys Krastase Institute, a first at sea, is a premium, couture salon, featuring the best services and products from Krastase and LOreal. The quickest way is to use the Celebrity Cruises app, available between 45 days and the morning of your sail day. Otherwise, if you don't have an early flight, you will probably have to be off by 9:30am or thereabouts. Account Code: 44989 for your entire time on board. The United States government requires an Electronic System for Travel Authorization document (ESTA) for all citizens who are not part of the Visa Waver Program (VWP). flights depart at 4:45am. Note:Baptismal papers and hospital certificates of birth are not acceptable. or if you are booked, visit the Cruise Planner for more information and to pre-purchase. Can I upgrade my Basic Wi-Fi included plan to a Premium Wi-Fi plan? If a prohibited item is confiscated, during the luggage inspection process, the guest will receive a Prohibited Items Receipt. Due to the vehicle type, this tour accommodates a limited number of mobility devices. email: celebrity@visacentral.com. We are delighted to welcome these guests to our family of brands. There is no physical media (such as a USB drive) to take home. By star81, April 30 in Celebrity Cruises. Crew members thanked us profusely as we said our goodbyes and scanned our keycards for the final time. The Retreat Concierge will help maximize your time on board with dinner reservations, spa treatments, and more. 1. Its the day you arrive at the cruise terminal to embark on your vacation. Guests may bring a reasonable amount of clothing and personal effects on board the vessels. They mean business when they say it's going to be collected. Guests with mobility disabilities are offered quicker processing at the pier. I currently work onboard as a Jr. You can find out information about your cruise in the Celebrity Cruises app by browsing to and selecting a reservation, and then tapping the ship icon or calendar icon at the top of the screen. Above that are the suites Sky Suite, Celebrity Suite, Royal Suite and Penthouse Suite. CruiseExperts.com makes it easy for you to poke around and see what's available in last minute cruise deals. LOL.lessons? Activities are provided for children and teens 3-17. All cruises that are 7 nights or longer will feature two Evening Chic nights. Guests dining in Sushi on Five will receive a $35 credit and Raw on 5 will receive a $40 credit towards the food items on their bill. Last time we went well before the posted time only to find the waiting area over flowing . It's entirely possible that there will be no Customs officials in the terminal in the middle of the night. This is one of our most popular website features. Just like the security screening at an airport, we also screen all luggage brought on board to ensure everyones safety. LIT Bungee Fit Low Impact Training class with the use of bungee apparatus At least for now. This is a good time to introduce yourself and make any initial requests you may have, such as only stocking the mini fridge with red wine and not white wine, or changing the bed configuration if its not already to your preference (you can have the beds pushed together to make a king size bed, or split up to make two separate beds). How are the accessible shore excursions different from other regular shore excursions? BTW, when you're told to have your luggage out in the hall the night before at a certain hour, you'd better listen! The Extend Your Stay disembarkation provides the flexibility many cruisers appreciate, especially those who drove to the port and those who have a late day flight. A full menu including pricing can be found in each stateroom. Concierge Class offers some extra amenities . You can download the Celebrity Cruises app at no charge from the App Store or Google Play, and use the app at no cost onboard. How do I download the Celebrity Cruises app and log in pre-cruise? That got a big laugh from the audience. The photos you choose are printed directly into the Photo Book. So just because the ship is tied up at the pier doesn't mean passengers can immediately get off. Drones are not to be operated on either of Royal Caribbeans private destinations: CocoCay, Bahamas or Labadee, Haiti. Were not just another internet upstart; our seasoned team has gained the trust and business of thousands of satisfied cruise and land vacation customers from all over the country since 1995. Minimun bets on slots are $0.01. Exclusive Itinerary. The type of experience you want can influence your choice of which Alaskan cruise line you choose. You will be able to unlock your chosen images and select additional photos to purchase from individual photos, to packages. The Retreat Lounge, Luminae, and The Retreat Sundeck*are accessible. If requested in advance, we can arrange for accessible transportation to transfer guests between the airport and the pier. The Spa is open daily from 8 am to 10 pm. It is usually much quicker and is often available for viewing on the same day a voyage ends. Yes, your sailing benefits are on a per sailing basis meaning the more you sail with us the more often you will be able to use your benefits. Passport and Visa Requirements for UK & Ireland Guests. It's not hard at all if you're physically mobile. Elite Plus 15% + 1 in port Persian Garden pass All those other pesky vacation logistics like transportation, figuring out where to eat, and finding entertainment is all done for you. I cant locate the contact info, but you need to contact the department that handles downline debarkation. Unfortunately not. Nutrition Consultation Does this change how I view my photos during my voyage? Voyage aboard one of the Celebrity vessels in Galapagos, as indicated in the applicable itinerary, Accommodation in staterooms with air conditioning, private bathroom and showers, and refrigerators with complimentary bottled water, All meals and complimentary beverages on board the vessel including select wines, sparkling wines, spirits, soft drinks, bottled water, coffee and teas, Onboard entertainment, including programs or lectures by onboard, Galapagos National Park certified naturalists or our experienced Celebrity staff, Complimentary snorkeling equipment, mini-wetsuits, binoculars and walking sticks provided for the duration of the cruise, Gratuities while on board for the crew and lecturers, as well as gratuities for the naturalist guides, The Galapagos National Park admission fee, Transfers from/to the Baltra, Galapagos airport to/from the ship, Any ground transfers other than as stated, Any food or beverages obtained off of Celebrity Galapagos vessels, Personal services such as spa, laundry, and telecommunication services, Transfers from the Quito Airport to your hotel and back to the airport, Two nights in a shared double occupancy room at a hotel in Quito, Ecuador, prior to your flight to Baltra, Meals during the pre-land portion of the package in Quito, including all meals on Saturday, and Sunday breakfast pre-cruise, Air transportation (coach class on either scheduled or charter service) from Quito, Ecuador to Baltra, Transfers from the airport in Baltra to the ship, 7-night Galapagos cruise aboard one of the Celebrity ships in Galapagos as indicated in the applicable itinerary (See above description for the inclusion of the 7-night cruises), Transfers from your Celebrity vessel to the airport in Baltra, Air transportation (coach class on either scheduled or charter service) from Baltra to Quito, Transfers from the Quito Airport to your hotel, One night (two nights if you purchase the 11-night voyage) at a hotel (dinner and full breakfast are included), Afternoon shopping tour to local craft market, time permitting, Transfer from your hotel to the Quito Airport. Are there any age restrictions for kids programs? Please notify us at least 60 days prior to sailing. Payments will be made directly to the vendor providing the service. Im not sure why? Peloton Virtual indoor cycling can be booked for select times. The Retreat Sundeck is available 24/7. . The guests must show their Prohibited Items Receipt to retrieve the confiscated item on the final day of the voyage. Toll-free telephone: 1-800-579-2406 Most holds are released by the time your cruise ends; however, some may take up to 30 days. The Retreat Concierge and/or Retreat attendants can assist you once onboard. The Naturalist guides will keep you informed about the flora and fauna that you will encounter on your expedition. On several occasions we've taken two large suitcases, two smaller carry ons AND a large rolling golf bag, all at once. At CruiseExperts.com we understand that and have sorted these cruises by the places you'll visit on your cruise vacation. Each guest is required by Ecuadorian law to have a valid passport with at least six months validity from the departure date from Ecuador. Captain's Club Select members receive Crown & Anchor Platinum and Le Club Voyage Explorer benefits. Specialty restaurants do fill up, especially on days at sea or early departure port days, so dont delay and miss out on the chance of dining at the restaurant of your choice. The upgrade charge if purchased onboard is $15 per person per day,book pre-cruise and save 13%. Thank you for reading along, and I hope our paths will cross again, perhaps onboard. Celebrity Apex departs on a seven-night sailing on 25th November 2023 from Fort Lauderdale, calling into Key West, Belize and Grand Cayman. For women, we recommend resort casual attire (pants, skirts or even casual dresses). Available credit down to Guest Relations and had it changed to a more civilized am... 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