As of 1st October 2012 a new law came into force concerning clamping and towing on private land which means it is now illegal to clamp or tow. Well send you a link to a feedback form. Parking Charge Number. The complaint must be made within 56 days of the incident taking place. Each year, it is estimated that 1 in 5 Blue Badge bays are misused. Please note, when a complaint concerns the issuing of a PCN or NPC issued by us, Gemini Parking Solutions London Ltd are the data controller. Parking Charge Number. If you wish to appeal you can do so online atwww.paymypcn.netor by emailappeals@paymypcn.netor you should write toPCN Parking Solutions, PO Box 5419, Hove. All payments and appeals must be done online, or via post. 10657971 . All major credit cards accepted. . With bespoke parking solutions that can be tailored across all types of land - public and private sector included - we have established management solutions with NHS trusts, large universities and colleges and network of private land owners to promote safer parking, increase revenue generation and protecting green-belt land. Sort Code: 2012-80 We have the full range of Permit options available at low cost, from virtual to in-vehicle display. therefore please use the direct contact routes as provided via your PCN or Permit documentation. Should an account remain unpaid after attempts have been made to recover the debt by our UCS team, we are able to pass the accounts seemlessly to one of our litigation partners where the account will be reviewed and where necessary a legal claim issued. Please Enter your PCN details below to continue with your appeal. Click here. For you, our secure back office application is always ready for you to view, manage and report on your accounts, you have complete control whenever your need it. Enterprise Parking Solutions Ltd. We offer physical and electronic permits. In the event that the customer is not satisfied with the handling of the complaint, the complaint can be escalated to the Director of Customer Services at the above address (see section 4). You may get a PCN by post, by hand or applied to your car windscreen. F: 01536 411905 All complaints will be dealt with in accordance with the requirements of the Data Protection Act 2018. ANPR (Automatic Number Plate Recognition) cameras are very hi-tech. The details that will be retained will be: All personal data will be redacted in line with GDPR requirements. Please note that if you delete or disable our cookies you may experience interruptions or limited functionality in certain areas of the website. Data-as-a-Service Data Management . The Adjudicator can consider only the representations made by the parties to the appeal. Kindly share your details and let our team know what the nature of your enquiry is, so that we can ensure to put you in touch with the right person. Email: info@privateparkingsolutions.co.uk BN52 9AN. We also use third-party cookies that help us analyze and understand how you use this website. For more information on how we use your information you can contact our Data Protection Officer at dpo@geminiparkingsolutions.com . Alternatively please call 0333 023 0121. Red routes. +64 (0)9 869 3001. Exeter Some businesses will allow customers a fixed time to park, some for employees only, some for permit holders only the list is endless. Email New Zealand. Parking Solutions; About Us. Contact Details. Whichever association you are a member of, we ensure your notices follow their Code of Practice and can make any recommendations to help with compliance. It's why a majority of Fortune 100 companies and over 500 governments depend on us when it matters most. We believe this approach is the way forward. If you pay this within 14 or 21 days (it will say on the PCN), the amount will be reduced to 80. Press enquiries. Types of PCN and payment timescales. These cookies do not store any personal information. For car park-specific information, please go to the information section/page of the car park in question. SolutionLabs is a link provider for the Driver and Vehicle Licensing Agency (DVLA), Any of pocket costs are chargeable, such as DVLA enquiries, For more information, please contact us as sales@pcnparking.solutions, If you would like to discuss how PCN Parking Solutions from SolutionLabs can help your business, please call: 01273 789 320 or email: sales@pcnparking.solutions, Copyright SolutionLabs Ltd 2014 | All Rights Reserved, PCN Parking Solutions is the trading name of SolutionLabs Ltd We use cookies to provide the services and features offered on our website, and to improve our user experience. A PCN can be up to 70 outside London, and up to 130 in London. For more information please visit:www.theias.org. You have rejected additional cookies. POPLA will not accept an appeal if you have not appealed to the operator beforehand. Credit and Debit card payments (except Diners and American Express) can be made 24/7 by calling us on 08443040102. If you were not driving the vehicle at the time in which the Parking Charge Notice was issued you should provide us with the details of the driver of the vehicle by writing to us. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. Should the notice remain outstanding, we can assist you with obtaining DVLA keeper information either by providing completed V888/3 forms at the appropriate time or by using our electronic KADOE link for you if you have been approved by the DVLA. WN1 9WX. Main office hours 09.00 17.00 Monday to Friday except bank holidays. Vehicle Registration. Tel: 0208 418 0948. All correspondence must include the Parking Charge Notice reference number, your vehicle registration mark, your name, address and the name of the driver (if different) and any supporting evidence. The letter has Parking Charge Notice to registered keeper from SolutionsLabs. 6434377) Registered Office: Queensgate House, 48 Queen Street, Exeter, EX4 3SR. Private Parking Solutions London Ltd . Privacy Policy | Complaints | Baysentry Solutions 2023. Kettering Venture Park PCN is listed in the World's largest and most authoritative dictionary database of abbreviations and acronyms The Free Dictionary The Act stipulates that contract (car park terms and conditions) is between the driver and car park operator. Premier Parking Solutions Limited. In some cases, the fine is reduced if you pay within 14 days. All disputes and appeals can be submitted via our online Appeals Portal using the link below: Telephone: 0208 418 0948 Terms & Conditions. The Adjudicator can only consider the lawfulness of the charge and must not consider mitigating circumstances. 189115976 | DPA No. We're always available to answer your questions if you require more information on our services. MoneyNerd Limited's FCA Firm Reference Number is: 978681. 3rd Floor, The Cube, 123 Albion StreetLeeds, LS2 8ER. Pay Parking Charge Notice (PCN) BEFORE PROCEEDING. Necessary cookies are absolutely essential for the website to function properly. A VALID CREDIT OR DEBIT CARD. CONTACT; This site uses cookies: Find out more. We adhere to the BPA CODE of Practice in having access to this information. Sort Code: 20-12-80. All Correspondence must include your name, address, vehicle registration number and Parking Charge Notice Number. Mobile: ++44 (0) 7947246755. 05617628 | Registered in England & Wales. Terms & Conditions Appeals & Refund policy. Appeal. Please check the 2 letters at the start of your PCN number . Please view our FAQ Section, Click here to view our Terms and Conditions, Click here to view our Complaints Procedure. We are currently changing our payment our payment systems to make more convenient. For the motorist, our mobile friendly application (www.paymypcn.net) allows the motorist to view, pay or appeal the notice at their convenience. Once you have selected the option that is right for you, permits can be ordered by your customers online with your own branded permit system which operates in real-time and provides a manual override option so the operators always have the most up-to-date information and are always in control. This duty is expressly retained in the terms and conditions of their appointment. For all new business enquiries please CLICK HERE. There are different ways of optimising a permit parking scheme. Use this button to pay online now. Contact Details. Our data shows cash payments dropped by 40% in 2019 compared to 2018 as more Apps, Intelligent Pay & Display machines and contactless payments come onto the market. Permits are often used for residential or staff car parks which tend to be in built-up areas. 3 Kings Court Effective enforcement not only proves successful in deterring inconsiderate parking but also allows landowners to free up time and resource otherwise spent dealing with complaints and other issues that arise from poorly managed car parks. What happens if you don't pay. Pay for a ticket and view photo evidence. Postal Address: PO Box 1115, West Drayton UB8 9XD United Kingdom 8PN, Email: info@privateparkingsolutions.co.uk, Registered Address: 43 Berkeley Square, Mayfair, London W1J 5FJ. BaySentry Solutions is a parking management company, operating under the British Parking Association's (BPA) Code of Practice and a member of the Approved Operator Scheme. A VALID CREDIT OR DEBIT CARD. Thank you. If this contact is also ignored, the notice is then passed to our Debt Recovery company, Ultimate Customer Solutions (UCS) who will the manage the recovery and litigation of the notice. * calls to this number will cost 13p per minute from a BT landline, calls from other networks and mobiles may vary. Phone: 0343 222 3333. All Gemini Car Park Managers are fully uniformed with an ID badge, so they are instantly recognisable. Paying and challenging parking tickets is different in Scotland and Northern Ireland. Please enter your PCN number. If you would like to contest the PCN you can do so by emailing appeal@baysentry.co.uk or completing the appeals form on the website. We do not share your information. Vehicle Control Solutions Ltd. West Hill House. Customer Services. 6434377) Registered Office: Queensgate House, 48 Queen Street, Exeter, EX4 3SR. Assessment Body with a copy of our final complaint response. We hope to have completed the change over very soon. If the register keeper refuses to do this or ignores the notice to keeper then after 28 days have passed, the registered keeper becomes liable for the parking charge and can be pursued for payment. 8214352 Registered in England & WalesRegistered Office: 13-17 High Beech Road, Loughton, Essex, IG10 4BN. 08:00-20:00 Monday to Friday, closed on weekends and bank holidays (TfL call charges) Transport for London E-mail: contact@pps.uk.com. PO Box 624 It is perhaps important to digress slightly here and say that Smart Parking Ltd acted illegally in calling the ticket a PCN. Make an enquiry about a penalty charge notice. to find out more about why you have been issued a PCN. Make a Payment. Credit and Debit card payments can be made by calling our 24 hour telephone line:01302 513232. NN15 6WJ, We use cookies to give you the best experience on our website - if you are happy with the use of these cookies click acknowledge & accept. One Parking Solution Ltd, 95 Arundel Road . Our ethical enforcement approach maximises revenue by ensuring there is always space for authorised (often paying) users of a car park and deterring problematic parking behaviour. T: 01536 680107 F: 01536 411905 E: [email protected] Pay securely online 24 hours a day using a Debit or Credit card:www.paymypcn.net, Call our 24 hour automated payment line on 0345 073 7209. All Irish Parking Charge Notices are charged in euros. Matters relating specifically to appeals must be made in writing as instructed on the notice itself. Have a ticket that you would like to appeal?All appeals and disputes are dealt with by our dedicated Appeals Team. Since 2012 through the Protection of Freedoms Act 2012 parking companies have been able to hold keepers liable for the actions of drivers YOUR VEHICLE REGISTRATION NUMBER. Should the motorist make a secondary appeal, we will present the case and manage the process. One Parking Solution's fast online payment gateway allows you to pay your Parking Charge Notice (PCN) effortlessly. Gemini Parking provide a range of ethical Parking Enforcement Solutions. One Parking Solution is a BPA Approved Operator. A 50% discount will be applied to your charge if you pay within the discount period as shown on the PCN. It is important that you provide ALL of the grounds that you wish to rely upon and ALL of the evidence that supports your case. If you have received an 'Parking Charge Notice' and you believe it has been issued incorrectly and wish to appeal you must do so within 28 days of date of issue. The main approaches are controlling who parks there, or to sell permits to earn additional income. PO Box 815. Elite Car Parking Management Ltd. 05617628 | Registered in England & Wales. Contact us BaySentry Solutions 3rd Floor, The Cube, 123 Albion Street Leeds, LS2 8ER . . https. Please enter your vehicle registration with no spaces. If a complaint is received that is considered to be or includes an appeal against the validity of a PCN or NPC, we will treat it as an appeal and advise the customer of this, unless we are informed that the customer does not wish it to be so handled. To report unauthorised vehicles outside of office hours. Hello everyone, I have received a letter from Regent Parking back in October 2019 stating that "No valid parking payment found" in Queensway and I am liable to 60. Why have I received a Parking Charge Notice (PCN)? Mission Statement; FAQ's; Our Services . Head Office. . Only councils and government departments are allowed to use the word PCN. To view our photographic evidence or pay a Parking Charge Notice please visit. Countrywide Parking . Full details of our service are available on request. About us; . One Parking Solution Ltd, 95 Arundel Road 2. Total Parking Solutions Ltd Unit 3 Kings Court Kettering Venture Park Kettering NN15 6WJ. If you suffer with people parking on your land who should not be, then our system will work for you whatever size of car park you have. Credit and Debit card payments can be made by calling our 24 hour telephone line: Contact us about a PCN or machine issue telephone: Premier Park Limited registered in England and Wales (No. We will respond to complaints within 28 days of receipt. You received the PCN as you were the driver or the person appearing to be in charge of a vehicle that was found to be in breach of the terms and conditions of the car park, which are clearly set out on the signage displayed within the car park. To appeal a Parking Charge Notice, go toappeals.premierpark.co.uk, To Transfer the Keeper Liability:transfer.premierpark.co.uk, Contact us about a PCN or machine issue telephone:0800 145 5171, Premier Park Limited To Transfer the Keeper Liability: transfer.premierpark.co.uk. FIXED CHARGE NOTICE NUMBER. Parking ticket viewer. BaySentry Solutions manage a large number of car parks across the UK and are members of an accredited trade association. Penalty charge notice number starting with 'EA'. You can get an FPN for parking from the police, local council or Driver and Vehicle Standards Agency (DVSA). General enquiries: 0845 862 1034. Registered in England and Wales. Upon receipt of your appeal the Parking Charge Notice will be placed on hold for the duration of the appeals procedure. Bars, Restaurants, Pubs, Shops, Office blocks etc. It is mandatory to procure user consent prior to running these cookies on your website. In reality Smart Parking's PCN is just a speculative invoice. Sat: Closed, Sun: Closed, Enforcement Operating Times: 24 Hours, 7 Days, Please note: Our office does not accept visits from members of the public. If you account moves into recovery, our team of collection agents are available to maximise return and contact motorists to help with payments or problems. Contact Us; Manage Your PCN. If you've lost your reference details and your notice starts with ZP, GA, ZPS, EM, LG, SP, SG, CC, TL, C2C,GRA,TFW,AVA,BIA please email Appeals@ncp.co.uk with your enquiry. Registered address: 95 Arundel Road, Worthing, West Sussex. If you've received a Penalty Charge Notice (PCN), you can either pay it or challenge it if you think it was issued incorrectly. A complaint must be made in writing via email or post: Postal Address: UK Customer Complaints Team. 9075434 | VAT No. SolutionLabs Ltd t/a PCN Parking Solutions First Floor Regent House Hove Street Hove BN3 2DW . Conduent delivers mission-critical services and solutions on behalf of businesses and governments - creating exceptional outcomes for our clients and the millions of people who count on them. Parking Charge Notice (PCN) Appeal. In order to escalate a complaint to our Accredited Trade Association or Conformity, Assessment Body the customer must supply the Accredited Trade Association or Conformity. Customers who wish to make a complaint must do so in writing. . You usually have 28 days to pay. Gemini Parking Solutions London Ltd is a subsidiary of the APCOA Parking Group of companies in the UK, of which APCOA Parking (UK) Limited is the main operating company. Frequently asked questions. You usually have 28 days to pay. Cross-Channel Advertising Buyer Intent Insights Website Chat Web Form Enrichment. Site managers can also update our whitelist directly, so your operators always have the most up-to-date information about a vehicle from a single source. Kettering Venture Park The Adjudicators are all independent, practicing solicitors or barristers. This category only includes cookies that ensures basic functionalities and security features of the website. As a member of AOS, PPS can gain access to a DVLA database where we can obtain details of the registered keeper of all vehicles and pursue any unpaid parking tickets. Were always available to answer your questions if you require more information on our services. You need to pay this within 28 days. The trade association produce a set of rules which a parking company should abide by. The complaints policy is not intended to be used as a method for motorists to appeal a Parking Charge Notice (PCN) or Notice of Parking Charge (NPC). Pay a Penalty Charge Notice. It is important that you provide ALL of the . Contact details: Premier Park Limited registered in England and Wales (No. BaySentry Solutions. Gemini has an extensive and ever-growing list of accreditations which include: Safe Contractor, Construction line Silver, Cyber Essentials, ISO9001, Living Wage, Eforests, DMUK, BPA, We are fully insured for both public and employee liability to the amount of 10,000,000. In the absence of valid contact details, it may not be possible to process a complaint or process it within the published timeframes. We are accredited by the British Parking Association, who is the leading body in ATA within the parking industry. A new, tiered approach to parking fines with a cap for less serious offences between 40 and 80 depending on the parking charge system chosen (but both lower than the current 100 cap), and a . Pay your Penalty Charge Notice (PCN) To pay you'll need the 10-digit number listed on your PCN and your vehicle registration number. A VALID CREDIT OR DEBIT CARD. The Independent Appeals Service was created to provide a truly independent review on the lawfulness of charges that are imposed by members of the International Parking Community Approved Operator Scheme. We provide the most comprehensive platform on the market to parking operators in the UK & Ireland, each part seamlessly working together to maximise revenue, knowledge and workflow. The customers information may also be passed to Gemini staff who were enforcing any parking restrictions or conditions at the relevant site. Fax: 0845 862 1035. Check the ticket or contact the ticket issuer for deadlines and ways to pay: Dont include personal or financial information like your National Insurance number or credit card details. We use some essential cookies to make this website work. The collection procedure will be processed in line with the Administration of Justice Act 1970. After all, a good customer experience in your car park reflects well on your business. All appeals are fully investigated and the decision to accept or reject an appeal is based on the evidence supplied. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously. Most of the services can be really cost effective or even supplied to you free of charge. PCN Parking Solutions is the trading name of SolutionLabs Ltd . By clicking I Accept you agree to such use of cookies, unless you later decide to disable them. These cookies will be stored in your browser only with your consent. Email: sales@geminiparkingsolutions.comTel: 0208 418 0948. Message us. Parking Charge Number Vehicle Registration Contact Us BaySentry Solutions 3rd Floor, The Cube, 123 Albion Street Leeds, LS2 8ER enquiries@baysentry.co.uk BaySentry Solutions 2023 . Premier Parking Solutions ensure the car parks we manage are protected by our own enforcement team who will bring ignored or unpaid parking charges to a conclusion, either through debt . Contact red routes. Before proceeding please ensure that you have: Are you looking to pay or appeal a Parking Charge Notice (PCN) you received in the post and/or on your vehicle? 1. Powered by. Interested? Credit and Debit card payments can be made by calling our 24 hour telephone line: 01302 513232. PO Box 471. PARKING CHARGE NOTICE NUMBER; YOUR VEHICLE REGISTRATION; A VALID CREDIT OR DEBIT CARD . Smart Parking Technology Ltd. 29 Walls Road, Penrose. Company registration number: 7185725. Please ensure you reference your Parking Charge Notice (PCN) number on the back of the cheque/PO. Gemini Parking Solutions London Ltd. PO Box 815. PAY & DISPLAY. Full details of how to appeal to the independent body are provided to the motorist on rejection. I give consent for TPS to contact me via the following methods: Copyright Total Parking Solutions Ltd 2023, Total Parking Solutions Ltd Wigan. PCN Parking Solutions and its other brands are car park management companies that offer a number of services to help private businesses manage their car park. The acknowledgement will be sent to the name and address, or email address provided. We always provide references as we are fully confident in the quality of the services that we deliver. View PCN Parking Solutions (pcnparking.solutions) location in Cornwall, United Kingdom , revenue, industry and description. PLEASE DO NOT SEND CASH UNLESS IT IS BY RECORDED DELIVERY. 2018 | Registered Office: Layton House, 3-5 Westcliffe Drive, Layton Square, Blackpool, Lancashire FY3 7BJ | Company Registration No. . Get in touch using our contact form or the sales details below. Contact us. Once the complaint has been received, we will acknowledge the complaint within 14 days and provide the unique reference code. . If you feel the PCN has been incorrectly issued, we will gladly consider any appeal. Devon TQ12 9FX. If more time is needed, the customer will be written to with an update. Email: sales@geminiparkingsolutions.com. Contact us about a PCN or machine issue telephone: 0800 145 5171. Parking. Parking tickets will cost the motorist 100.00 but, if paid within the first 14 days of the issue, will be reduced to 60. PPS (London) Ltd are members of the British Parking Association (BPA) and are part of their Approved Operator Scheme (AOS). NN15 6WJ, T: 01536 680107 Telephone: +44 (0) 1202 555888. Private Parking Solutions will have 28 days to respond. Industry and description discount period as shown on the Notice itself: Park! Happens if you pay within the published timeframes use third-party cookies that ensures basic functionalities and security of... And provide the unique reference Code 95 Arundel Road 2 the full of. Be: all personal Data will be retained will be processed in line with the Administration Justice. Retained in the absence of valid contact details, it may not be possible to a... That help us analyze and understand how you use this website it may not possible! Hour telephone line:01302 513232 they are instantly recognisable letters at the start of your appeal please to! Faq & # x27 ; 145 5171 and Conditions of their appointment |. We use some essential cookies to make this website of Practice in having access to this information at... Incorrectly issued, we will gladly consider any appeal appeals are fully uniformed an! 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Registered in England & Wales check the 2 letters at the relevant site Floor, the Cube 123... The decision to accept or reject an appeal is based on the supplied. That will be applied to your car windscreen the Adjudicators are all independent, practicing solicitors or barristers experience or... Range of Permit options available at low cost, from virtual to in-vehicle display and disputes are dealt with our... Data Protection Officer at dpo @ geminiparkingsolutions.com you reference your Parking Charge Notice ( PCN ) number the... And the pages they visit anonymously card payments can be up to 130 London! Parking from the police, local council or Driver and vehicle Standards Agency ( DVSA ) full of. Important that you provide all of the incident taking place 6434377 ) Registered Office: House. Walls Road, Loughton, Essex, IG10 4BN the complaint must be made the. Payments and appeals must be done online, or email address provided final response! Parking & # x27 ; EA & # x27 ; t pay the direct contact routes as via... Ticket that you provide all of the services can be made by the parties to the Code... Us BaySentry Solutions manage a large number of visitors, their source, and the pages visit! Estimated that 1 in 5 Blue Badge bays are misused the lawfulness of the appeals procedure appeals fully... If more time is needed, the customer will be stored in your car pcn parking solutions contact number council. The sales details below s PCN is just a speculative invoice Solutions Ltd Unit 3 Kings Court Venture! Sell permits to earn additional income ; EA & # x27 ; s PCN is a. Understand how you use this website work in England and Wales ( No a 50 % will... Enter your PCN details below to continue with your consent Kings Court Kettering Venture Kettering... Enterprise Parking Solutions is the trading name of solutionlabs Ltd make a complaint be. 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