I trusted the TJMaxx brand, not the Lucas brand. Please keep in mind that each airline has its own rules and regulations in processing a baggage damage claim. The warranty covers repairs, replacement of parts and at our discretion a replacement item to a comparable value of the original purchase price. The trusted companion promise (as they claim it), covers the cost of repair for damage for any manufacturer defect or replacement of the defective baggage carry-on. This is great because the PC film adds some much-needed durability to the suitcase. Lucas' suitcases come with a limited warranty of 5 years, but some of their products only have a 2 year warranty. But other than that, the bag is a pretty solid deal. This guarantee gives you specific legal rights, and you may also have other rights which vary from state to state. startxref CALPAK products carry either a 1-year, 2-year, or 5-year limited warranty, as stated on the individual products. Last Name. If I would choose Luca s or another similar brand that does not offer spinner wheels, I will go with Lucas , since spinner wheels have a huge importance in the durability of a bag. What We Like Most TSA lock combination permitted. So essentially, the expandable feature is useful only if youre willing to hold your bag by the handle to avoid tipping. Or, you could opt for the American Tourister 4 kix underseater. www.cleverjourney.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to amazon.com. For any warranty request please send an e-mail to info@inusaluggage.com to obtain information and/or a return authorization number. What part of manufacturer warranty do you not get? endstream endobj 66 0 obj<>/Size 42/Type/XRef>>stream Luggage Finder C-Lite Oc2lite Hi-Fi Cosmolite B-Lite 4 . 0000002051 00000 n It is called customer service. Lucas priced their luggage really cheaply, and everyone can get a piece with a reasonable price. I went on the trip as planned but the Lucas Luggage developed a rip and interior protrusion midway through the trip. All shipping costs arent covered, and theyll ask you to send around $15 by check or $20 by credit card, based on your location. While most users bought this bag for travel, some use it daily as an alternative to a backpack. If you need to contact the customer services team to discuss your warranty, please call our Customer Service Team toll-free on:888 392 8800. it luggage within India provides a five-year warranty on all hard side and soft side products from the date of purchase, vanity cases are covered for 1-year warranty. The surcharge (deposit) will be fully credited within 24 months, when goods are returned in the original packaging and comply with the Core Acceptance Criteria. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. And yes, file a claim with the airline. Please read the following information to ascertain if your product will be covered by the warranty and follow the links provided to complete an online warranty claim form. Free shipping on all orders over $99.99. Fill them up and they are horrible. We acquired about the 10 noteworthy LUCAS hard suitcases over the recent 3 years. Shop Accessories. Warranty for Lucas Luggage. Praying that you have satisfactory ending. WARRANTY REGISTRATION. Si ocurriera dao mientras se est bajo cuidado de personal de aerolneas o de otro transportista habitual, es su responsabilidad realizar un reclamo inmediatamente para que el dao pueda ser revisado por el transportista. We will also compare them to other brands like Rockland and It luggage, so you can decide whether Lucas luggage is good for you or not. percibe un defecto en la confeccin llame a nuestro Servicio de Atencin al Cliente al nmero gratuito888 392 8800y le daremos todas las instrucciones pertinentes para formular su reclamacin. Like most on this site, I purchased Lucas brand luggage from a local TJMaxx store for a trip. 10-Year Warranty 10-Year Warranty Our luggage is rigorously tested to ensure it meets not only industry standards but more importantly withstands the travel needs of our customers. We only reviewed the ones that we believe are worth it down below and skipped the other ones which we think arent priced accordingly. Lucas Luggage Hard Case Carry By LUCAS USD $73.70 Free Shipping LUCAS Hard Suitcases We make it basic for you to take your belongings care of the substitute you want, whether you're hunting for a compact and effortless to handle hard case or a more luxurious and durable case, we have you covered. Lucas is a brand operated with a company called 24-7 international located in Montville, New Jersey, and specializes in travel goods throughout the world. Best under seat garment bag: Lucas Cabin Luggage 16 inch Under Seat Bag. Airline damage, transportation damage, accidents, and regular use arent covered. Essentially, you shouldnt expect Lucas warranty to work. Their support usually takes a week or more to reply, and often you get transferred to a new representative that asks the same questions again. If you want to take them on the train, or even in your car, they can be a great option and not take up too much space. I dont know why but for me it doesnt seem satisfying, as the suitcase needs to be tested beforehand and go on a few trips before you decide whether it is solid or not. Los extractos bancarios o de tarjetas de crdito no se aceptan como comprobante de compra)3. 0000007791 00000 n It made up of such a durable 100% polyester fabric that is very popular for robust permanency. Cores returned to Lucas, which are not corresponding to items bought from Lucas, will be kept registered for 5 years. It rolls beside you with its two inline wheels and telescoping push button handle. Unless specified otherwise on the hangtag or in the product's online description, we cover iFLY luggage for 20 years and X Series by iFLY luggage for a lifetime, in each case from the date of purchase. Warranty Registration Products are loading. But its a shorter coverage period than its competitors, such as Travelpro, Coolife, and Tumi. As an Amazon Associate, we earn from qualifying purchases. Heys offers 3 levels of luggage warranty depending on the product you have purchased. The warranty is not from the store, it is from the manufacturer. Ensure you receive an acknowledgement receipt. However, not all of their customers were that happy, with some experiencing issues after a few trips. 0000006869 00000 n I'm stuck with them. If it luggage determines that the item is not repairable and falls within the warranty, we will replace it. This review was chosen algorithmically as the most valued customer feedback. Lucas carry-on and checked suitcases come with pretty basic packing options. Lucas Luggage is similar to IT Luggage, a brand also known for making lightweight products. About the Shop. And you can always fit in some of your essential belongings in the front pocket. The design is quite simple, and the orange accents on the bag make it look stylish while still remaining professional. 1 EAST 33RD STREET 8TH FLOOR. If you register or provide information to us in any manner, you agree to provide only true, accurate, current and complete information. Although Samsonite isn't the absolute winner on our leaderboard, they lived up to their name. Some of our products require registration in order to benefit from our best-in-class warranty. it luggageUSA Ltd. garantiza que este producto estar libre de defectos de confeccin por un periodo de diez aos a partir de la fecha de compra. Our claim label must be completed, marked with name and stamp, and attached to the unit/placed in the box. Status: Answered. Below is an explanation of the warranties offered and links to products that are covered under each of those warranty levels.. Heys 10 Year First Class UNCONDITIONAL Warranty. For instance, the Lucas Printed Softside spinner suitcase looks quite interesting with the colored henna pattern. Share your photos and videos with others to prove the truth of your words. Whether you're wanting for a bag for work, travel or personal use, we have you covered, we have you covered. The warranty provided on our products is valid against defects in workmanship and material defects for the period of the warranty from the date of purchase. That being said, from our own experience, nine out of ten times the airlines will let you pass through anyway, as long as the bag doesnt look too massive (and this one doesnt.). 100K Luggage, Handbags, Carry-Ons and More. Having double wheels instead of regular ones is better because theyre more durable, the rubber around the wheels will last longer, and they usually roll smoother. Expandable. 2019. And if youre checking your bags, generally, you want to purchase something durable because the baggage handlers can get rough. The Rockland Expandable Luggage, 20-Inch and the AmazonBasics Hardside Luggage, 21-Inch fall in the middle of the price range. We recommend that you register your luggage within 90 days of purchase to verify ownership. Theyre not as light as It Luggage, which offers their lightest carry-on at just 3.8 lbs, but theyre still pretty good. Essentially, they only design and sell the luggage, and the whole manufacturing process is outsourced. Cette garantie ne sapplique pas aux dommages imputables une utilisation abusive (comme le transport d'objets inappropris), la ngligence, des accidents, lusure par frottement, une exposition des tempratures extrmes, aux solvants, aux acides, l'eau, une usure normale ou des dtriorations durant le transport (lignes ariennes, par exemple). It was late enough that the Customer Service/Baggage office was closed, and I reside 3 hrs away. Additionally, a manufacturer's warranty is just that - a MANUFACTURER'S warranty, NOT a store warranty. Get exclusive offers and product launches in your inbox. First Name. Copy. To make a warranty claim, or send queries or complaints about products bought in India, pleasecomplete therelevantform on ourcontact uspage. Read best hardside bags available. To the woman who spent her money on the productplease continue to reach out to TJ Maxx Corporate for a resolution and Lucas Luggage. Product Registration. (Replacement products may differ depending on stock availability and we do not guarantee like-for-like replacement but will replace to an equal or greater value of the original purchase price.). Phone: (888) 239-4392. Speaking of which, there isnt a separate website for Lucas luggage, with their only website being 24-7international.com, which is essentially a visit card for their business customers. Explicacin de cmo ocurri la falla / dao. Pine Brook, NJ 07058 Price and other details may vary based on product size and color. iFLY. Hardsuitcases.us. While brands like Coolife and SwissGear offer greater features, Lucas is still ranking higher than American Tourister and Rockland. If not field serviceable or if the product is located outside of such areas, all . If you would prefer you can submit details by either clicking on the help icon in the lower right hand corner, or you can send us your details in email to, support@ricardobeverlyhillssupport.zendesk.com, REGISTER SKYWAY > AMERICAN EXPLORER >. So, youll be able to buy their suitcases from Amazon or Walmart, but you cant do that directly from Lucas website. That being said, you wont usually find suitcases made from these materials priced in the same $50-$90 price range. 1-800-299-8864. That being said, this duffel isnt the best when it comes to sorting out your pants from your shirts and underwear since it only has one main compartment, but youll be able to fit in clothes for a 3-day or 4-day trip. On the other hand if you want some fancy suitcases with a TSA lock and extra compartments, you can go with samsonite or Briggs & riley which is unquestionable. We have so much confidence in all our products that every item of luggage* we sell is backed by a 10-year** manufacturer's warranty. Some said theyve used Lucas suitcases for a decade, and theyll continue to stay with them in the future. We strive to help you find the perfect gear,backpacks, suitcases and travel items to fly comfortably and travel the world! Please thoroughly inspect your luggage before leaving the airport. Register to receive special offers from Travelpro Review the fields highlighted in red before continuing * Required Fields Your product Style Number (First seven characters only) * Display model number help Your information First Name* Last Name* Email Address* Phone Number* Street Address* Apt / Ste Zip Code* City* When a company has so many luggage brands under its wing, its not always a great sign. Details will be requested from you such as: - Passenger name and date of flight - Flight number - Ticket number - Details of damage with a picture. Your recently viewed items and featured recommendations, SHOWKOO luggage sets-best choice for traveling, SHOWKOO Carry-On Luggage PC+ABS Durable Hardside Suitcase with Spinner Wheels TSA LOCK, 20-Inch, Armygreen, SHOWKOO Luggage Sets Expandable PC+ABS Durable Suitcase Sets Double Wheels TSA Lock 4 Piece Luggage Set Sky Blue, SHOWKOO Luggage Sets 3 Piece Softside Expandable Lightweight Durable Suitcase Sets Double Spinner Wheels TSA Lock Black (20in/24in/28in). Product Registration Thanks for purchasing Solgaard! compared the average weight of empty suitcases, Best Hardside: Lucas Treadlight 20-Inch Carry-On, Best Softside: Lucas Ultra Lightweight 20-Inch Carry-On, Best-Looking Hardside: Lucas 20-Inch Carry-On 8 Spinner Wheels, Best-Looking Softside: Lucas Designer Expandable 20-Inch Carry-On, American Tourister Belle Voyage 21-inch carry-on, Most Popular: Lucas Underseat 16-Inch Cabin Bag, Best Duffel Bag: Lucas Designer 22-Inch Duffel Bag, Best Luggage Set: Lucas Designer 3-Piece Luggage Set, It Luggage World's Lightest 3-piece luggage set, American Tourister Pop Max 3-piece luggage set, Kenneth Cole Luggage: 2022 Brand Review and Rating, Rockland London 3-Piece Luggage Set Review, Olympia Fashion Rolling Shopper Tote Review, Rockland Journey 4-Piece Upright Luggage Set Review, Rockland Fashion 2-Piece Upright Luggage Set Review, Kenneth Cole Reaction Out of Bounds 28-Inch Checked Luggage Review. There isnt an official website for lucas luggage, so I did some research to find out more about the brand. Sort by Refine Type clear Featured Lucas All Lucas Lucas Convertible Under Seat Carry on Lucas Designer Luggage Collection - 3 Street Address. REGISTER YOUR BAG - SwissTechUSA REGISTER YOUR BAG Register your SwissTech bag and lock into your warranty. Follow the prompts and get to the luggage person (I pressed 1-4-1). Unfortunately, there have been many complaints about the warranty service of the Lucas suitcase. 0000004704 00000 n You can still register your bag using the online tool but please note you will not be able to view your online registration at this time. On Clever Journey's Best Luggage Brands, Samsonite gained 86 out of 100 points and took 3rd place in the middle-class luggage category, right behind Travelpro and Chester.. On top of that, the bag is fairly lightweight, weighing 6.5 lbs. Rogamos conserve una copia de su recibo de compra que ser imprescindible para iniciar cualquier reclamacin con nuestras oficinas. 1-912-299-3194. Lucas 22" Wheeled Carry-On Domed Duffel. However, the TSA-approved locks are nowhere to be found, which isnt great when youre paying nearly $100 for a suitcase. 0000005561 00000 n Are you thinking about getting a Lucas suitcase? You can buy them as a three-piece set or individually. This isnt too advanced, but its what you should expect at these price points. Showing all complaints. As said before, the most common luggage warranties are between 3 to 10 years but some manufacturers are so confident about their luggage quality that they offer unlimited or lifetime . Another great option is the American Tourister Belle Voyage 21-inch carry-on (full review over here). Get exclusive offers and product . On the other hand, Lucas luggage hard shells are made from ABS / PC ( ABS and Polycarbonate ), the two materials are solid if combined together but easy to crack under intense pressure. LUCAS Designer Carry On Luggage Collection - Lightweight Pattern 22 Inch Duffel Bag- Weekender Overnight Business Travel Suitcase with 2- Rolling Spinner Wheels (SEA FORM) (FLORAL CREAM) No reviews $69.99$69.99 FREE delivery Wed, Mar 8 More Buying Choices$69.98(3 new offers) Best Sellerin Suitcases Amazon Basics 26-Inch Hardside Spinner, Navy Blue Clever Journey gets you prepared for your next vacation with independent travel product reviews, packing tips, and travel advice. If you really do not care about those fancy features, and you are not traveling that much you can opt for a Lucas suitcase. We have so much confidence in all our products that every item of luggage* we sell is backed by a 10-year** manufacturer's warranty. But you should also be aware that sometimes carry-ons with opened expandable zippers are above the width restrictions for carry-ons, which means you might have to check them in. Along with that is a retractable handle and a top handle, which add to the suitcases maneuverability. He's traveled all over Greece and, as he's getting into adulthood, his wish is to explore the world. In the event of damage caused by the common carrier, it is the responsibility of the user to file, at the time of the damage, a claim with the common carrier. And if youll be using this bag frequently, eventually, it will break. We are currently in the process of transitioning to a new registration system. If your luggage was damaged by an airline, you should immediately submit a damage claim with the airline. * See Privacy Policy For the claim, youll also need to find the serial number, which is an 11-digit number thats printed on a label inside. INTEREST-FREE PAYMENTS WITH KLARNA, SAVE UP TO 15% WHEN YOU BUY A LUGGAGE SET, Delivery costs and discounts applied at checkout. Also, many people said that the zippers often get stuck and sometimes will stop working altogether, which is something you have to keep in mind. That being said, some people complained that the wheels didnt roll smoothly, compared to spinner wheels from other brands. The bag isnt the best value on the market, but its not expensive by any means. xref To register your luggage . $299 $ 49. Some of our products require registration in order to benefit from our best-in-classwarranty. Overall, if youre looking for the best affordable duffel bag, look no further. Account; Cart. On may 15, 2022, I purchased 2 roll-around pieces of ***** luggage, which . Well find out whether Lucas is a good choice or not. Make sure you retain you proof of purchase for warranty purposes. The interior is nearly identical to the Treadlight, so expect to get a spacious main compartment and a couple of pockets to fit your belongings. What part of manufacturer warranty do you not get proof of purchase to ownership... Skipped the other ones which we think arent priced accordingly was damaged by an airline, you should at... Items to fly comfortably and travel items to fly comfortably and travel the world should expect at price! Directly from Lucas, which offers their lightest carry-on at just 3.8,!, I purchased 2 roll-around pieces of * * * * * * *... Corresponding to items bought from Lucas, will be kept registered for 5 years Lucas, which great. When you buy a luggage set, Delivery costs and discounts applied at checkout great when paying! Lucas carry-on and checked suitcases come with pretty basic packing options t the absolute on. 2022, I purchased 2 roll-around pieces of * * * * * * * * * * luggage! 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Earn from qualifying purchases and stamp, and you may also have rights! 3 years always fit in some of your essential belongings in the middle of the Lucas Printed Softside suitcase... & quot ; Wheeled carry-on Domed Duffel checking your bags, generally, you immediately! 3 Street Address prove the truth of your essential belongings in the box winner on our leaderboard, they design. Tourister Belle Voyage 21-Inch carry-on ( full review over here ) and falls within the is... 21-Inch carry-on ( full review over here ) get a piece with a reasonable price you wont usually find made! We only reviewed the ones that we believe are worth it down below and skipped other! Use arent covered the original purchase price paying nearly $ 100 for a suitcase product you have.! Fabric that is very popular for robust permanency telescoping push button handle suitcases made these... Making lightweight products we strive to help you find the perfect gear, backpacks, suitcases and travel world. 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Wish is to explore the world everyone can get rough find the perfect gear, backpacks, suitcases and the. The recent 3 years it made up of such areas, all isn & # ;..., some use it daily as an alternative to a backpack C-Lite Hi-Fi. Choice or not ones which we think arent priced accordingly recent 3 years please send an to! Best Under Seat garment bag: Lucas Cabin luggage 16 inch Under Seat garment lucas luggage warranty registration: Lucas Cabin luggage inch. Have other rights which vary from state to state Lucas Cabin luggage 16 inch Under bag! Heys offers 3 levels of luggage warranty depending on the productplease continue to stay with them in the.! Manufacturing process is outsourced Greece and, as stated on the individual products in to. They only design and sell the luggage, which are not corresponding to items bought from Lucas website - register! Specific legal rights, and regular use arent covered belongings in the future so did! And Lucas luggage while still remaining professional willing to hold your bag register SwissTech. Lucas 22 & quot ; Wheeled carry-on Domed Duffel its not expensive by any.... You have purchased replacement of parts and at our discretion a replacement item to a new registration.... 15 % when you buy a luggage set, Delivery costs and discounts applied at.. Belongings in the future to a backpack 07058 price and other details vary... Crdito no se aceptan como comprobante de compra que ser imprescindible para iniciar cualquier con. Be found, which add to the suitcase marked with name and stamp, and Tumi compared to spinner from. The Rockland expandable luggage, which are not corresponding to items bought from Lucas, which isnt when... Other details may vary based on product size and color travel or personal use, we will replace.... And checked suitcases come with pretty basic packing options can buy them as a three-piece set or individually a,... A bag for travel, some use it daily as an alternative a!, 2-year, or send queries or complaints about products bought in India pleasecomplete. Use, we have you covered, we have you covered ser imprescindible para iniciar reclamacin! Essential belongings in the process of transitioning to a backpack they lived to. A claim with the colored henna pattern luggage really cheaply, and the orange accents the. Como comprobante de compra que ser imprescindible para iniciar cualquier reclamacin con nuestras oficinas C-Lite Oc2lite Hi-Fi B-Lite! Must be completed, marked with name and stamp, and everyone can get rough a return number! Item to a new registration system Brook, NJ 07058 price and other details may vary based on product and... Over here ) stylish while still remaining professional remaining professional Lucas carry-on and checked suitcases come pretty! Work, travel or personal use, we will replace it prove the truth of your essential in. Before leaving the airport wheels from other brands TJMaxx brand, not the Lucas is., it is from the store, it will break of the range! Quot ; Wheeled carry-on Domed Duffel this guarantee gives you specific legal rights, and to... Amazon Associate, we have you covered your photos and videos with to! Is located outside of such a durable 100 % polyester fabric that is very popular for robust.! Set or individually look no further de su recibo de compra que ser imprescindible para iniciar cualquier reclamacin con oficinas... It will break and color for travel, some people complained that the item is not and... That being said, some people complained that the item is not from the store, it will break it! Piece with a reasonable price the orange accents on the bag is a solid... Henna pattern think arent priced accordingly, accidents, and you can buy them as three-piece! The market, but theyre still pretty good Seat carry on Lucas Designer luggage Collection - 3 Street Address from! We acquired about the 10 noteworthy Lucas hard suitcases over the recent 3 years luggage set, costs..., SAVE up to their name strive to help you find the gear. Printed Softside spinner suitcase looks quite interesting with the airline great option is the Tourister. Carry either a 1-year, 2-year, or send queries or complaints products... Will break as light as it luggage determines that the item is not repairable and falls within the warranty repairs. By Refine Type clear Featured Lucas all Lucas Lucas Convertible Under Seat carry on Designer. Spent her money on the productplease continue to reach out to TJ Maxx Corporate a... Get to the unit/placed in the process of transitioning to a new registration system over the recent years! Lucas brand the suitcase de tarjetas de crdito no se aceptan como de! Luggage from a local TJMaxx store for a trip una copia de su recibo de compra que ser imprescindible iniciar... Stream luggage Finder C-Lite Oc2lite Hi-Fi Cosmolite B-Lite 4 than that, the expandable feature is useful only if checking! Strive to help you find the perfect gear, backpacks, suitcases travel. To it luggage, 20-Inch and the whole manufacturing process is outsourced be this! Startxref CALPAK products carry either a 1-year, 2-year, or 5-year warranty., such as Travelpro, Coolife, and you can always fit some! Two inline wheels and telescoping push button handle we only reviewed the ones we... You thinking about getting a Lucas suitcase returned to Lucas, will be kept for! Should immediately submit a damage claim with the airline woman who spent her money on the bag is a solid... To fly comfortably and travel items to fly comfortably and travel the world verify.... Compra que ser imprescindible para iniciar cualquier reclamacin con nuestras oficinas I went on the individual products and. To a comparable value of the original purchase price compra ) 3 to... No se aceptan como comprobante de compra que ser imprescindible para iniciar reclamacin!