How to get 6 months of Discovery Plus with Verizon. If none of these steps have worked, it's time to call your ISP for help. Choose the " Users & Accounts " option. Check the official Discovery Plus Twitter page to see if the service (or anyone else) has reported an outage. Many have a restart option alongside the power off option. Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. Try to reset your password by clicking on the Login page, then on "Forgot password?". Sometimes, but rarely, there might be an issue with the DNS server you're using. Plug your HDMI cable back into your streaming device and TV. Restarting I do NOT know what to do next. People with a Discovery+ subscription found out that the app is consistently crashing and no longer working when accessed on Amazon Fire TV Stick. When you make a purchase using links on our site, we may earn an affiliate commission. This app may share these data types with third parties. Discovery Plus also has an official Facebook page where it might post updates during significant outages. Unplug your Apple TV as well as the television and power source it is connected to. Discovery is committed to facilitating and improving the accessibility and usability of its websites and applications. To do so: Video playback issues on Android devices may pop up with the notification "Sorry, there seems to be a technical issue.". It's f**king ridiculous and makes the experience so frustrating. Cable programmer Discovery launched the service with two tiers -- $5 a month with. What Causes Discovery Plus to Freeze or Crash? If you're having any internet connection issues, then move onto troubleshooting your home network router. Some of the networks available through Discovery Plus are A&E, American Heroes, Animal Planet, the Cooking Channel, Destination America, Discovery and Discovery Life, the Food Network, and HGTV. If youre using the web player, check for any available operating system updates. If the issue remains unresolved, I'd recommend reaching out to Discovery+directly to report the issue and request additional support. That seems silly. This can be done easily by going to the Discovery+ help desk and clicking the Chat With Us button at the bottom right of the page. Check if Discovery Plus is down for everyone or just you, Swansea University, Staffordshire University. Reopen your Discovery+ app and try to play the content again. Discovery strives to ensure that its websites, applications, and content are accessible to persons with disabilities, including users of screen reader technology. The solution to this problem is to restart the app on your device, which clears the cache and provides a fresh start, resulting in improved performance.. Due to some internal issues, the cache might get corrupt or not usable. First, try clearing the cache and data for the app and restarting your device. Or create an account. Due to Discovery's use of bitrate streaming, the quality of your playback experience is dependent on your internet connection. Pick discovery+. We are aware of this and are currently working to resolve these issues. Close Discovery+ on your device or web browser. Modern web browsers are typically updated by closing and restarting the browser, although you can also check for and install updates manually in most cases. Why I have problem login discovery plus on my smart Tv I had already in my I phone and I pad without problems Ask an Expert Electronics Question SebastienT, Technician 2,596 Satisfied Customers Expert SebastienT is online now Continue Related Consumer Electronics Questions I have already subscribed to Disney+ for the $1.99 1st mo. Out of many streaming services available online, Discovery+ enjoys a unique space in this domain with contents drawn from Discovery's . They are the best ones to help you out with this matter. We're working very closely with various payment ecosystem partners, who are in the process of implementing the mandated changes, to ensure a seamless and compliant . Due to Discovery's use of bitrate streaming, the quality of your playback experience is dependent on your internet connection. Sign out and back into Discovery Plus. Please. If discoveryplus.com is down for us too there is nothing you can do except waiting. If you're watching via your browser, try clearing your cache or using a different web browser. To solve issues with playing content: Double check that your connection to the network is stable and active and that your internet service provider or mobile network is working properly. Disable video enhancer and vibrant color effect. The following troubleshooting tips apply to a variety of devices that allow you to stream Discovery Plus, including the web player on PC and Mac, and the Discovery Plus app on various platforms like phones and streaming devices. So, if you are going through any issues with your Internet speeds, even if we're talking about a fluctuation, you're going to notice that when streaming on Discovery Plus, as you would on any other service of this kind. With discovery+, you get: Favorite shows and personalities from the most beloved TV brands including HGTV, Food Network, TLC, ID, Magnolia Network, Animal Planet, Discovery Channel and more Use the instructions below to cancel your Discovery Plus subscription if you signed up using Apple TV: Open the Settings menu of your Apple TV. Here's how to tell. Internet problems can be caused by network connectivity issues in your home network, problems between your internet service provider and the Discovery Plus servers, and problems with the Discovery Plus service itself. Watch the best real-life shows from your favorite TV brands - including HGTV, Food Network, TLC, ID, Magnolia Network, Animal Planet, Discovery Channel and many more - plus catch exciting, can't-miss Originals and exclusives you won't see anywhere else. It's typically down to there either being a problem with the servers causing errors to appear or an issue with your hardware or internet connection. Reboot your router. Explanation of subscription charges. If you are removing a subscription channel billed to your Roku account, you must cancel the subscription first before you see theRemove channeloption. In her free time, she can often be found with her nose in a book or out flying. Roku needs to address this. Discovery Plus uses adaptive bitrate streaming, so the quality of the video is reliant on your Internet connection speed, so it will change with any fluctuation. Discovery Plus recommends the following speeds: Higher speeds allow for a better viewing experience, while slower or intermittent speeds will cause streaming problems. If you verify a healthy Wi-Fi connection and are still having playback issues, follow these steps: Sign out and back into your Discovery+ account. Re: Can't log into Discovery Plus Log into your Roku account via https://my.roku.com/account/subscriptions. About discovery+ All you need to know about the discovery+ service Manage my account Change your account information, settings, password and so on Subscriptions and payments Manage subscriptions, payments and learn about our various subscriptions Technical Troubleshooting technical issues and learn how platforms and functionalities work Our content If there is anything we can immediately assist with to improve, please send us a help request at help.discoveryplus.com so one of our agents can address the issues and provide a solution. Is Google Drive Downor Is It Just You? Technology May Be Controlling Your LifeHere's How to Take it Back, Kirbys Return to Dreamland Deluxe Is a Fun New Addition to Your Switch. If you use an ad-blocker on your web browser or have a VPN running, both apps can stop Discovery Plus from running effectively. Doing this fixes the issue often. This is done as follows: Go to www.discoveryplus.com/link in your browser, either on your phone, tablet or computer. If you think the issue lies with your connection speed, try rebooting your router. Sorry, there is insufficient stock for your cart. When not researching and testing computers, game consoles or smartphones, he stays up-to-date on the myriad complex systems that power battery electric vehicles . There is NO password that works when I reset my password, having it sent to my email account, I can reset the password, and have that password work on my computer, so I can view Discovery Plus on my computer, but that same password does NOT work using my Roku so I can't watch it on my television.I am at a complete and utter loss. That can help reset things if your television has experienced a glitch somewhere that impacted smart TV apps like Discovery Plus. How to Fix It When a PS5 Controller Won't Charge, How to Fix It When a Windows 10 Microphone is Not Working, 502 Bad Gateway Error: What It Is and How to Fix It. If the problem persists, close the Discovery Plus app and turn off the device. You have to complete the process within the first four minutes of the promo or the show. Let's see what we can do about this. Discovery Communications Please enable JavaScript in your browser. iPhone and Android have different ways of closing apps. Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings. To fix the problem of Discovery Plus not working, and start watching your favorite shows again, try following the troubleshooting tips below. Reopen the Discovery+ app and try to play the desired content again. Remember User ID. You can find out more about our use, change your default settings, and withdraw your consent at any time with effect for the future by visiting Cookies Settings, which can also be found in the footer of the site. Log into your Roku account via https://my.roku.com/account/subscriptions. After youve fully restarted your device, try to stream Discovery Plus and see if it works. Kirbys Return to Dreamland Deluxe Is a Fun New Addition to Your Switch. Most subscriptions can be canceled through a web browser, but some will require going through Google Play or your device's settings. Launch the Discovery Plus app or reload the browser page. Hopefully, the Discovery Plus app is now working properly for you. This makes the app totally unusable for the ones trying to access it while the rest of the apps work as usual. If you're still experiencing video playback issues, please try the following steps, in this order: Close the discovery+ app Turn off the device you are using to stream discovery+ Turn off, then restart your internet modem and router Power your device back on Open the discovery+ app Rebooted the Roku, subscribed back to Discovery+, added the channel back, and still get an error. Just drag the text your bookmarks bar : Down Right Now? Last checked 0 seconds ago. Secure Account Log In. Clear your browser cache. If Discovery Plus crashes again, you should clear out the device's cache and data. If the Discovery Plus service isnt down, and youre unable to find any issues with your local network, device, software, or firmware, there may be an issue with your internet connection. Check our help page for step-by-step instructions on how to change your DNS. Contact your provider, and ask if your service has been limited for some reason or if it's suffering from connectivity issues. Learn how the long-coming and inevitable shift to electric impacts you. Nonetheless, let's see what we can do about fixing Discovery Plus so you can go back to enjoying binging on whatever HGTV show you're on to now. Press and hold down the side button and one volume button simultaneously until the power off slider bar appears. If you purchased Discovery Plus through your browser, follow these instructions to cancel: Sign in to your account at discoveryplus.com Pick "Account" from the drop-down menu On the "Manage. Sign out and back into your Discovery+ account. If no bar is displayed for a specific time it means that the service was down and the site was offline. Submit your comments about Discoveryplus.com service status or report an issue below to let others know that they aren't the only ones having trouble. The streaming service offered by Discovery was first launched in India and then expanded to other regions as well. Discovery Plus is a video streaming service, so its prone to all of the same problems which take down other online services. Make sure your Internet connection is working again and retry the Discovery Plus app. Technology May Be Controlling Your LifeHere's How to Take it Back, Kirbys Return to Dreamland Deluxe Is a Fun New Addition to Your Switch. Sometimes a quick reboot of the device resolves app issues; sometimes, there is another problem with the device that it can quickly fix. Common causes for these issues on Android devices are video enhancers or vibrant color effect settings. 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