10 Communication Tips for Physician Phone Visits During COVID-19, Download the Zoom application from www.zoom.us. You can complain if you feel we have violated your privacy rights by contacting us using the information on page one in the downloadable PDF above. Yes! Featured Jobs . When you access a non-AHS site, please be advised that it is independent from AHS, and that AHS has no control over the content on that web site. By registering for access to MyAlamedaHealth, you assume all risks associated with using websites, such as viruses, defects, interceptions, etc. If you have any concerns about your stay or the quality of care while you are at the hospital, please ask to speak with the department or supervisor of the area before contacting Risk Management. Alameda Health System (AHS) makes no representations whatsoever about any other web site that you may access through this site or any entity that may post its advertisements on this Site. If you need help filing a grievance, Risk Management teamis available to help you. We also offer in-car vaccinations at our county-run sites for those can leave home but have limited mobility. Senior Services. HA currently places volunteers at Highland Hospital, Fairmont Hospital, and Hayward Wellness. There are some services provided in our organization through contracts with business associates. Your participation in a HIE is voluntary and subject to your right to opt-out. Hayward Wellness To find out more, read our privacy policy. All Health Advocates receive a weekly meal stipend. Unlike conventional e-mail, all MyChart messaging is done while you are securely logged on to our website. Information contained on the Site may be changed or updated without notice. A Financial Agreement must be signed before the Patient Financial Services office can accept payment arrangements that allow . We will keep you updated during wait times. That person will also be able to read your messages and send new messages as if they were you. The services associated with your costs. California is aligned with the CDC's Travel Guidance ; CDPH Flyer. MEDICAL DIR, SITE BASED Alameda Health System, 2016: $0.00: $0.00: Cecilia D Policarpio: CLINICAL NURSE II Alameda Health System, 2016: $955.95: Heather Duke: DIR, CARDIOVASC & IMAGING SVCS Alameda . This includes access to the web portal MyAlamedaHealth that gives you online access to your medical records and to self-service functions for improved patient care. Skip to Main Content. What is the Health Advocates (HA) Program? More Alameda Health System Medical Information salaries Medical Clerk $48,000 per year 7 salaries reported Clinic Manager $138,529 per year 5 salaries reported Patient Access Manager $123,436 per year One salary reported Admitting Representative $56,000 per year 3 salaries reported Admitting Clerk $51,000 per year 2 salaries reported To submit in person: Take the application to your nearest Enrollment Services Department located at any of our Alameda Health System facilities. *, Note: If you are seen in one of our Ambulatory Care Clinics at Highland, Hayward, Newark, or Eastmont, you may be eligible for our clinic sliding scale discount program. We are experiencing heavy call volumes, please be patient if theres a delayed start to your video appointment. Pay your bill over the phone using a check or credit/debit card (Visa or MasterCard only) using our free automated service, which is available 24/7. Health Advocates work in a fast-paced hospital environment, interacting with medical staff, social workers, and attorneys while learning the intricacies of navigating a complex county health care system and developing a solid understanding of community resources in Alameda County. Any unauthorized use automatically terminates the licenses and permission granted above by AHS. You may be accessing your own medical information via the MyAlamedaHealth application and may wish to communicate with one of your AHS providers about that or related information. The security of your personal health information contained in your MyAlamedaHealth account is dependent upon selecting a secure password. Fees: Please contact provider for fee information. A copy of 2 most recent Payroll/Unemployment/Pension/Disability paystubs, A full copy of the Federal Income Tax Return for the most recent tax year. However, our business associates are also required by law to safeguard your information. Should you decide you would no longer like electronic transmission of your test results, you can choose to deactivate your MyAlamedaHealth account. Neither MyAlamedaHealth nor any other application available through this Site is a substitute for appropriate and timely contact with your physician. By signing up for a MyAlamedaHealth account or using this Site, you are acknowledging and agreeing to all of the terms above. *, Explain the business needs for this data? We know that not everyone has video access, so we also offer Telephone Visits. How else can we use or share your health information? If the patient is 18 years of age or older, their own proof of income would be required. We use your health information to support necessary business, financial and clinical functions. By Jim Gardner. Happiness rating is 60 out of 100 60. We are required by law to maintain the privacy and security of your protected health information. School Health Centers. At present, the State of California regulations and the Health Insurance Portability and Accountability Act (HIPAA) limits parent or guardian access to records for individuals between the ages 12 and 17 years old. Jan. 30 May 5, Highland Hospital If you have other questions, comments, or feedback, please use ourregular contact form. Fill out the form below to pay your bill online. . AHS reserves the right to revoke proxy access at any time for any reason. Please make sure to submit your application promptly and completely. Alameda County is one of the most ethnically diverse areas of the United States, and AHS offers access to over 300 languages (including American Sign Language) through in-house and vendor medical interpreters. Please check MyAlamedaHealth (MyChart) after your visit to read instructions and review your medication list and what was ordered during your visit. Pay in Person You can pay in-person during office hours at the Alameda Municipal Power (AMP) Service Center at 2000 Grand Street in Alameda. This information may be used by AHS for internal evaluation, quality control, and other reasons deemed appropriate by AHS. . Help with public health and safety issues. Health Insurance. MyAlamedaHealth provides only portions of your medical and health records. This is generally within 1-12 days. Transparency Information. In these cases, you have both the right and choice to tell us to: Share information with your family, close friends, or others involved in your care, Share information in a disaster relief situation, Include your information in a hospital directory, Reporting adverse reactions to medications, Reporting suspected abuse, neglect, or domestic violence, Preventing or reducing a serious threat to anyones health or safety. Shift Hours. Building a Workplace Culture of Diversity and Inclusion Health Advocates is a volunteer-powered, client-centered program that serves several thousand patients each year. Oakland, CA 94621 Tuesday, February 28, 2023 Feb 28, 2023. We recommend you write down your questions before your visit. . Inform patients of hospital policies, patient financial responsibilities and patient's bill of rights. Total cost estimates are for services provided by Alameda Health System and do not include services from outside providers. Community Health Centers. Base pay is just one piece of the total rewards program offered by Sutter Health. All pages within this Site and any material made available for download are the property of Alameda Health System (AHS) and/or its subsidiaries and affiliates. Whether you prefer to set up a monthly payment or make a one-time payment, we take your payment security as seriously as you do. MyChart offers patients personalized and secure on-line access to portions of their medical records. Verify patient insurance authorizations and benefits of coverage on all in-patient and out-patient accounts through electronic verification system. Participation in health information exchange services also means that we may see information about you from other providers. As the first Bay Area Regional Help Desk Consortium (BARHC) site, Health Advocates (HA) of Alameda Health System, formerly Highland Health Advocates, opened in March 2013. Alameda Health System will, at all times, maintain your confidential medical information in strict confidence and will not disclose any information regarding you to any unaffiliated third party unless you authorize that person to receive your information or the information is permitted to be disclosed by law. If you have any questions, please e-mail billing@allied-services.org or call us at 570-348-1364 or toll-free at 877-727-3422. Alameda County Public Health Department. For AHS Crisis Standard of Care Policy, click here. Pay with your Visa, MasterCard, or Discover credit card or debit card, with Apple Pay, or with your bank account. Monday Friday Were proud of our nurses for their skill and compassion, and we hope theyve touched your life in an uplifting way. The Alameda Health System (AHS) Board of Trustees recently approved the appointment of former AHS executive James Jackson as the system's interim chief executive Officer. School Health Centers. We recommend that you log out of your MyChart session if you need to leave your computer for even a short period of time. By using this Site and/or MyAlamedaHealth, you assume these risks. Sorted by Relevance. Overtime pay Other pay Total pay Benefits Total pay & benefits; Delvecchio S Finley: CHIEF EXECUTIVE OFFICER Alameda Health System, 2016: $0.00: . Your MyChart information comes directly from your electronic medical record at your doctor's office. Click the links below to learn more! Pay Range: 59.32-77.41. . Alameda Health System (AHS) may restrict or terminate access to MyAlamedaHealth at any time. You can ask for a list (accounting) of the times weve shared your health information for six years prior to the date you ask, who we shared it with, and why. Alameda Health System. Alameda County Board of Supervisors 1221 Oak Street, #536 Oakland, CA 94612 Gregory J. Ahern Alameda County Sheriff/Coroner Santa Rita Jail 5325 Broder Blvd. We are looking for vibrant, reliable, and committed volunteers who want to make a difference. Spiritual care services can be contacted through AHS operators at (510) 437-4800. Completing medical, social, and/or legal risk intakes for clients. Patients who wish to participate will be issued a MyChart activation code during their clinic visit. How to get help to schedule visits and transportation at no cost, Tips for keeping you and your family safe, or. The words "Alameda Health System" and its logo are the trademarks and service marks of Alameda Health System. Thank you. Alameda Health Systems extensive patient and visitor services can provide everything from spiritual care to health advocates. 1. You should never change or stop any course of treatment prescribed by your physician without first consulting him or her. We will let you know promptly if a breach occurs that may have compromised the privacy or security of your information. Comply with the law Get in touch with online support or Sep 16, 2021 See your test results. It is your responsibility to prevent disclosure of your login and password, and to change your password if you feel that your security has been compromised. At the age of 18, your child can create his/her/their own MyAlamedaHealth account and access their own records. We must follow the duties and privacy practices described in this notice and give you a copy of it. We typically use or share your health information in the following ways. OAKLAND, CALIFORNIA - MARCH 26: Alameda Health System . Alameda Health System Hospitals (Highland Hospital, Fairmont Hospital, John George Psychiatric Hospital, Alameda Hospital and San Leandro Hospital) complies with the Centers for Medicare and Medicaid (CMS) established guidance for hospitals to make available both a list of standard charges for all services as well as estimated total costs for many of the services provided by each hospital (also known as shoppable services). (Android not iPhone), Example: We use health information about you to manage your treatment and services. San Leandro, California . Thank you for choosing to pay your Memorial Health System bill online. Our online bill payment service provides details related to your charges in an easy to understand format. You can file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights by sending a letter to 200 Independence Avenue, S.W., Washington, D.C. 20201, calling 1-877-696-6775, or visiting. Entity: County Agency overseeing Healthcare, including Behavioral Health and Public Health Role: Lead Entity; Has overall responsibility for AC 3 program Entity: Alameda County . Pay My Bill. Log into MyChart and from the left menu, go to the Preferences section and select the appropriate option. If you do not agree to be bound by these terms and conditions, promptly exit this Site. 4 for Tigrinya Alameda Health System takes pride in serving you and in delivering quality care. In the 1960s, Ambulatory Health Care Services, a network of neighborhood-based health clinics called Wellness Centers, was established. Healthcare Based on 121 salaries Registered Nurse 28 salaries Physician 7 salaries Administrative Based on 37 salaries Administrative Assistant 5 salaries San Leandro, CA 94577 (510) 267-8000 Jan 21, 2021. 3.4 out of 5 stars. Senior Services. This is called proxy access and allows a parent (or guardian) to log in to their personal MyChart account and then connect to information regarding their family member. To obtain an estimate for Shoppable Services, please click here. As a recipient of Federal financial assistance, Alameda Health System does not exclude, deny benefits to, or otherwise discriminate against any person on the basis of race, color, national origin, disability, age, sexual orientation, or gender identity in admission to, participation in, or receipt of the services and benefits under any of its programs and activities, whether carried out by Alameda Health System directly or through a contractor or any other entity with which Alameda Health System arranges to carry out its programs and activities. Please remember your visit is 15-20min in length. Monday 9 a.m. 1 p.m. Mental Health. Please show your appreciation by nominating a favorite nurse for one of our Daisy Awards. From there you can select "Friends and family access" and modify or add new access to your health record. Bill & Melinda Gates Medical Research Institute jobs Alameda Health System is among the nation's richest environments for health care career satisfaction and advancement. Bill for your services Patient account balances are due upon receipt. You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available athttps://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at: . If you have any questions regarding your Adena Hospital billing statements, please call 855-275-7408. If you have a home blood pressure machine or blood sugar machine (a glucometer), please have them with you to review. This form is for billing questions only. Alameda Health System appointed James Jackson as interim CEO on Thursday, nearly two months after the abrupt . You can ask to see or get an electronic or paper copy of your medical record and other health information we have about you. Good health is built on much more than treating the symptoms of disease, as patients should have access to basic needs such as adequate housing, healthy food, employment, and other factors. The program was founded to address social and economic barriers in patients lives. Job Seekers. job title, keywords. This way we hope to resolve the concern while you are still in the hospital. Room 509F, HHH Building Oct. 11, 2019, 03:00 AM. Alameda County Public Health Department. When you initially enroll in MyAlamedaHealth, you will be provided with an access code. AHS may use the information youve provided on MyAlamedaHealth for its internal business purposes or share it with third parties who are performing services on its behalf, but otherwise your information will not be sold to or shared with any other party, unless disclosure is required by law. What. General Information on Medi-Cal Older Adult Expansion, Health Program of Alameda County flyer Alameda County Health Care Services Agency (English and Spanish), State DHCS Medi-Cal Older Adult Expansion FAQs (English and Spanish), After you have been approved for Medi-Cal, youll receive a packet to select a health plan and clinic or provider. Where. Alameda Health System. Your medical team will arrange for Interpreter Services just as they do when you come into the clinic. AHS will send text messages through its member outreach program to help you or your loved ones stay healthy, including: By authorizing AHS to send you SMS text messages, you understand and agree that message/data rates may apply to messages sent from AHS to your mobile device. More information on our HIE can be found at our website: http://www.MyAlamedaHealth.org. Desk Locations:K-6 desk and Same Day Clinic. 1,344 Employees . 1100 San Leandro Blvd. By activating a MyAlamedaHealth account, an individual authorizes AHS to contact them by SMS text message to serve the individual better. Price Transparency Machine Readable (.xlsx). San Leandro, CA 94577 (510) 267-8000 Clerk reviews from Alameda Health System employees about Pay & Benefits. MyChart licensed from Epic Systems Corporation, 1999 - 2023. Your healthcare provider can do many of the things they do during a normal office visit. Your comments will help us to improve the care we provide and we would like to resolve any concern you might have as soon as possible. Authorization for use or Disclosure of Health Information, Anthem Blue Cross (Medi-Cal Managed Care Plan), Managed Health Network Psychiatric and Chemical Dependency Health Net Company, AUTHORIZATION FOR USE OR DISCLOSURE OF HEALTH INFORMATION, AUTORIZACIN PARA UTILIZAR O DIVULGAR INFORMACIN MDICA, InterpreterDispatchDesk@alamedahealthsystem.org, www.hhs.gov/ocr/privacy/hipaa/complaints/, www.hhs.gov/ocr/privacy/hipaa/understanding/consumers/index.html, www.hhs.gov/ocr/privacy/hipaa/understanding/consumers/noticepp.html, https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, http://www.hhs.gov/ocr/office/file/index.html, You may also click here for a Medi-Cal Printable Application, ENGLISH HPAC 50 and older expansion Transition Clinic Flyer 4.8.22, SPANISH HPAC 50 and older expansion Transition Clinic Flyer 4.11.22, Alameda Couny HCO Presentation Schedule 2022, Alameda County HCO Health Plan Summaries (4.2022), AHS Alameda County Medi-Cal Health Care Options Codes for Patients. Dublin, CA 94568 Mark Fratzke Alameda Health System Interim Chief Operating Officer 1411 E. 31st St. Oakland, CA 94602 , Cantonese You have the option to pay your bill in your MyChart account or through one of our online payment options that don't require an account. Attending weekly debrief sessions to review experiences and facilitate a feedback loop with team members. Further information might be collected through web server logs, where information youve entered is stored automatically by a web server, such as the domain name from which you accessed the Internet, date and time of access to MyAlamedaHealth, pages youve visited, Internet Protocol (IP) address of the computer you are using, etc. Skip to Main Content. *, Format/frequency this information is needed? March 2022. Este portal de pacientes slo le permite comunicarse con su equipo de Alameda Health System. Getting Medi-Cal Payment Date. Friday 9 a.m. 1 p.m. Eastmont Wellness Pay My Bill. On any given day, a volunteer might help a patient apply for CalFresh, make an appointment at a local food bank, or provide information for affordable housing. Your immigration status does not matter. Please call 510-208-4829 to schedule your vaccination and find out if a homebound vaccination is right for you. You may request proxy access to a minors MyAlamedaHealth account. View your health summary from the MyChart electronic health record. You understand that you are under no obligation to authorize AHS to send text messages. If you are experiencing a medical emergency, call 911 or go to your local emergency room. Heres what you can expect via your Video Visit: To support you during COVID-19/coronavirus and beyond, we are now offering both phone and video visits. Alameda Health System's extensive patient and visitor services can provide everything from spiritual care to health advocates. Your continued use of this Site and/or MyAlamedaHealth will indicate your agreement to be bound by the terms and conditions set forth below. Legal name of organization: Alameda Health System Foundation. Communications containing confidential medical information that are transmitted and received through the MyAlamedaHealth portal and Site are subject to all state and federal laws guarding the security and confidentiality of medical records. Select Inquiry Type If the proxys legal relationship with the account holder changes, you are required to notify AHS immediately. Examples include transcribing your medical record, surveying for patient satisfaction, and a copy service we use when making copies of your health record. The Sliding Fee Discount is designed to provide discounted care to people who have no means, or limited means, to pay for services. UPDATED 4/1/2022: Yes, the program has done targeted outreach to many high-need communities and is tracking characteristics of those applying for and receiving assistance including race and ethnicity, zip code, income, and family size. Coordination system; Sit on Steering Committee Health Services Agency / Department Alameda County - Health Care Services . Spiritual care leaders will respond by phone within thirty minutes. To obtain those results, you will need to file a request with the HIM (Medical Records) Department. Provides free language services to people whose primary language is not English, such as: Be courteous, responsible, honest, and accountable, Check out our application timeline, link to application, and FAQs. Address 2060 Fairmont Drive San Leandro, CA 94578 Get Directions Phone (510) 346-1300 Administration Phone (510) 346-7500 Patient Information Web http://www.alamedahealthsystem.org Hours Please call or visit website for hours of operation. Advocates have the unique opportunity of working with mid-county AHS consumers, offering the best of a coordinated continuum of care across AHS. Job Shift. It is possible that the Site could include typographical errors, inaccuracies or other errors. Patients facing issues such as eviction, unsanitary housing, immigration concerns, or termination of their public benefits will be referred to one of our legal partners. Health Advocate volunteers will also receive a weekly meal stipend! Sort by Date; Filter by City. Examples of these functions may include: auditing our clinical procedures, analyzing our cost of care, arranging for patient satisfaction surveys, fundraising and determining the need for new health care services. We use cookies to improve your experience on our site. Accept Alameda Health System Jobs. Please contact your medical center if the situation requires immediate attention or dial 911 if it is an emergency. Check out our Application Timeline and FAQhere!, The Health Advocates Recruitment Team athealthadvocates@alamedahealthsystem.org or Juan Hurtado-Rodrguez, Interim Program Coordinator, at 510-437-4687 orjhurtado@alamedahealthsystem.org, Health Advocates Locations and Hours of Operation Sliding Fee Discount Information Contact our Billing staff Call: 970.335.2342 E-mail: billing@axishealthsystem.org Mail payments: Axis Health System Billing Department P.O. In the event that an inaccuracy arises, please inform AHS so that it can be corrected. If you have questions and would like additional information, you may contact the Medical Records Department at 510-437-4466. MyAlamedaHealth is not a complete copy of a patients medical record and will only provide a subset of some information that you might find helpful. . A safe, private, and place to make the video call that has good lighting. If youre not on Medi-Cal, then you must first apply to determine if you are eligible. For more information see: www.hhs.gov/ocr/privacy/hipaa/understanding/consumers/noticepp.html. It is extremely important that you keep your login name and password completely confidential. Let us know in writing if you change your mind. We ask for your patience if your care team is running behind. Our Financial Counselors can be reached for any questions you may have at 510-437-6419, Monday -Friday, between 8:00 a.m. and 4:30 p.m.. If you have an emergency, or think you need to speak to someone urgently, please do not use the email communication options provided to you by MyAlamedaHealth. Attn: Enrollment Services QIC # 22105 Board of Directors. This makes connecting to video easier andplus you can get instructions, letters, work excuse notes, and other important documents after your video visit. For more information see: Working in a coordinated continuum of care with physicians, social workers, and hospital staff. Effective Date of this Notice: October 3, 2014. Where possible, you may be provided with educational information prior to the enrollment of the participating organization. Complaint forms are available athttp://www.hhs.gov/ocr/office/file/index.html. Your best support is available online at www.zoom.us. The clinical staff may ask you important questions to help take care of you. Please Note: We are in-process of updating this policy and a new version will be posted on February 11, 2021. If you are not able to tell us your preference, for example if you are unconscious, we may go ahead and share your information if we believe it is in your best interest. In this unique setting, our advocates are the sole providers of bedside interventions, where they practice interviewing and intervention skills with patients and their families. Furthermore, this limited, revocable license does not include the right to: (i) any use of the content of the Site for the benefit of a third party or for personal financial benefit, except as MyAlamedaHealth has contemplated by these Terms and Conditions; (ii) any derivative use of the Site or its contents; (iii) any transmission or provision of any content from the Site or MyAlamedaHealth to a third party, except as specifically provided by these Terms and Conditions; (iv) any incorporation of data or other content from MyAlamedaHealth into a product designed, developed, marketed, sold, or licensed by you or on your behalf; (v) any use of data mining, robots, or similar data gathering and extraction tools; or (vi) any use of MyAlamedaHealth or the Site in a manner contrary to any applicable law.