The logs still glow, but we no longer have a flame effect. This portable faux fireplace is the perfect addition to your living room or dining area. Alternatively, this information might be listed as Electric Fireplace Remote Control Reconfiguration or other variations depending on the make/model you own. Indeed, an improper thermostat setting will be a reason to stop the heater from blowing out hot air. The Spectrafire electric fireplace comes with a remote control that allows you to adjust the temperature, change the flame settings, and turn the fireplace on and off from the comfort of your couch or bed. So youve done all that, and the fireplace still wont turn on? In such case, do the following for fixation-. Open the back panel of the unit. The fireplace comes with mounting brackets for convenient mounting. If you require additional aid choosing an electric fire place, please speak with our specialist fire place advisors that can assist you make the final . Because of the thermostat feature, your electric fireplace heater doesnt blow hot air. If youre lazy, you can simply press and hold the power button while pointing it at the signal receiver and wait for something to happen. The other possible cause for frozen flame is that the motor has a loose wire. Hope you will get the solution. To get rid of this issue, make sure you set the thermostat higher than your current room temperature. [LOG SET/CRYSTAL BED OPTIONS AND MULTI-FLAME MODEL] : 9 color flame and log color, take the gorgeous realistic dancing flames and burning log effect to our dear customers. Try not to use an extension cable or surge protector. To fix it, unplug the unit and allow it to get cool for at least 5 minutes. And do you have any questions related to this term: Twin Star Electric Fireplace Troubleshooting? Check for the faulty switch too.First, find out which one or more is responsible for the issue and fix it. If yes, maybe it doesnt turn on with one press. PROBLEM: The unit turns off by itself. My Twin Star model 36EB220-GRT started stinking like hot metal (like when you put metal in the microwave). noise goes away when flame is turned off. Then, leave the unit for some time to let it cool. Plug it in directly into the wall socket. The same dirt and debris can cause noise to come from the fan while the fireplace is running. If these don't solve your issue, our customer service team is always available to help. Provides enough heat for a room of up to 400 square feet without any hassle of dust or smoke, or local wood burning regulations; However, this device is NOT a primary heat source. Now when I turn on the fireplace the fan runs but the second I attempt to adjust the temperature the breaker trips on the panel. It's overheating protection would cut-off the device when the heater is superheating. + Free Shipping. One possible malfunction can be that the heater in the fireplace stops working. In addition to the remote control, we offer wall switches and even programmable timers that automatically turn on your fireplace. You also have the option to opt-out of these cookies. rotational noise. Six function buttons include settings for power, color, dimming, heating, timing and temperature. Plus, press the remote control buttons with gentle pressure. TWO HEAT OPTIONS with TIMER: This electric fireplace insert can be operated with or without heat. If the fireplaces inside have any stains or harsher marks, you can use soapy water to clean it. Save those pennies by shopping our frequent sales! I unplugged it for about 10 minutes and tried again to no avail. Front facing heater vents allow you to position the Sideline just 8 under a flat screen TV. Also, make sure your fireplace gets the proper voltage to spin the fan. There are several causes for this. It doesnt come close to warming the sunroom like our previous unit. Compare. Always position the remote control to the center of your electric heater. SOLUTION: Replace the remote control after checking the batteries. Alternatively, the primary power source or the main switch on your heater may turn off. First, reset your Twin Star fireplace as in most cases simply resetting can solve the problem. Sign up to receive the latest offers and discounts on our electric fireplaces direct to your inbox. Are there replacement heating and fan units that could replace the one in the unit?ThanksVickie. To fix the issue, just turn the downlight button on/off several times & ensure you set the switch at the On position. Stunning 3D SpectraFire Plus flame technology creates a customizable, life-like flame effect. One of the biggest benefits of a Spectrafire electric fireplace remote is that it allows you to adjust the temperature and flame settings with the touch of a button. When your fireplace shows you E2 on display, it means the thermostat sensor gets damaged. Check for malfunctioning wiring. Appliance manuals and free pdf instructions. Plus, you can watch this tutorial. 3. Thank you. I hope, it will work. It replaces the traditional fireplace for being smokeless and ash free. He will check and give you the solution as it relates to electricity. I looked up the code and it said the front of the unit was blocked, but there is nothing in front of the unit. Stunning 3D SpectraFire Plus technology - 5 Flame colors, speeds and brightness levels. The power switch works fine, (light goes on) but the switch to the heater/blower only moves about half way now. Hi WarrenHere you contact an professional electrician. Volts : 120. Some electric fireplaces have a separate switch on the side to disable the heating element. Everything seems to work on my TwinStar spectrafire RV electric fireplace except the fan speed. Ft. Ensure the wires proper attachment is running to your thermostat. inspected and there is industrial oil on the shaft at both ends Is that ok?) The toggle switch turns on the lights but the other switch is locked in the off position. If the battery gets damaged, your Twin Star remote control wont work. They are standing by to answer your questions. If the switch is stuck, try cleaning it carefully with a cotton swab. It will not turn on from the remote or control buttons. Valuxhome 43 In H 750 Watt 1500 Black Electric Fireplace . Please help! Luckily, this is usually easily remedied. Check all wiring (with fireplace unplugged) to make sure all connections have good contact. The next step to ensuring that your electric fireplace is getting the energy needed to function is to check your power supply. If your fireplace is not under warranty and you feel, ok opening it up, check the wiring. The fuse box or the breaker may get tripped. And, again as you said, turn off the flame and the noise will go away. By creating an account you agree to the Hunker. Another possibility may be that the flame is on, but no heat is coming out. This video shows you how to replace the flame motor on Diplex Fireplaces. We're Here to Help. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". Next, lets look at the one of the most frustrating problems: the fireplace just wont turn on! As an Amazon Associate we earn from qualifying purchases. Turning the dial to the left decreases the temperature setting. Our aim is to make you satisfied. With no firewood and no cleanup, this faux fireplace offers a cost-saving, time-saving alternative to a traditional fireplace. Low. Sometimes certain buttons can stop functioning correctly. Flames are on and just change light intensity when we try to turn up heat. The Sideline pulls a max of 12 amps. No one can tell me! The cookie is used to store the user consent for the cookies in the category "Analytics". Check the Lightbulb COPYRIGHT 2023. Hello. Check whether the spinner spindle is connected to the motor and that the flame generator drive motor is running. BestSolarLightsanalyzes articles according to customers' demand for spectrafire electric fireplace won t turn on. Plus, when you use a few electric appliances at the same outlet, the power cord may get warm. Please try this, turn all switches to the off position, unplug the unit for 5 minutes, then power it again and on all. Also, frequently monitor the power cord during the use of the unit whether the cord or fireplace is hot or not. The problem could lie in the circuit board or faulty wiring could be the culprit. Contact a technician to check it. Note: This page is not yet available. Hello, I have model number 32II200GRA but cannot seem to get the power to turn ON, whether I use the ON/OFF switch on the keyboard or the remote control. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. Also, you should replace the faulty circuit board. Nothing else works. Our Model TS-002 twin star fireplace wont come on at all. Specifications Features Flame Works With or Without Heat Included No Additional Items Included Voltage (volts) 120 Amperage (amps) 12 A Returnable 90-Day Manufacturer Warranty 1 year limited warranty Product Depth (in.) What could be the issue? There's probably a logical reason the heat or flames may not be working. Plugged the unit at the standard 120V outlet. If the fuse box or break gets damaged, replace it. I have twin star model 18EF010GAA-it is an older unit that was left in park model we recently purchased. What parts do I need to replace and where can I buy them?Thank youWilly. Doors, walls, furniture and floors, popcorn ceilings *and* ceiling fans. The warranty may be void if you disassemble the fireplace. First, you need to trace out the main reason behind the issue to fix it. However, we recommend hiring a certified electrician if you fail to troubleshoot or fix any issues after trying out every process. Check that the mechanical thermostat knob is on the highest setting (turn it clockwise). Loud Clicking Noises From an Electric Fireplace, How to Troubleshoot an Electronic Ignition for a Superior Gas Fireplace, Electric Fireplaces Direct: 7 Reasons Your Electric Fireplace May Not Be Working, Home Decorators Collection: Canteridge Electric Fireplace Media Mantel Use and Care Guide. WHAT YOU NEED TO KNOW: 1. Best Console: Ameriwood Home Chicago Electric Fireplace TV Console. This is particularly useful if you want to turn on the fireplace before you come home, or if you want to turn it off while you are out of the room. Is the bulb special? [WARM YOUR HOME] This 1400W electric fireplace heater insert can warm spaces up to 400 square feet. Top Pick: Touchstone Sideline. My heater flame lights are dim I suspect 1 of the bulbs is burnt out. Loose wire connections one of the main reasons why an electric fireplace won't turn on. The Powerful infrared heater creates instant heat for rooms up to 1,000 Sq. Remember, heaters pull more electricity than small appliances. Item Qualifies for Furniture Buy More, Save More Promotion. A powerful, 5,200 BTU, infrared quartz heating element warms rooms up to a 1,000 square feet and can be used with or without heat for year-round enjoyment. Motor has a loose wire primary power source or the main reasons why an electric fireplace heater blow! Could lie in the fireplace unplugged it for about 10 minutes and tried spectrafire electric fireplace won't turn on no... A traditional fireplace industrial oil on the make/model you own and just change light when... 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